Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can't log in to a website today. I was able to up until today. Why?

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Moses

Azniv
Azniv
more options

I use "royalgames.com" everyday to play games. The site requires user name and password which I already have. Up until today I had no problem logging in. Today, all of a sudden when I enter my password and click "enter" firefox is giving me "Unable to connect" message. I know the "royalgames.com" site is not down. Why firefox is unable to connect now, all of a sudden.

I use "royalgames.com" everyday to play games. The site requires user name and password which I already have. Up until today I had no problem logging in. Today, all of a sudden when I enter my password and click "enter" firefox is giving me "Unable to connect" message. I know the "royalgames.com" site is not down. Why firefox is unable to connect now, all of a sudden.

Gekose oplossing

Could be something wrong with the site's cookie

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Lees dié antwoord in konteks 👍 0

All Replies (1)

Moses
Moses
  • Moderator
more options

Gekose oplossing

Could be something wrong with the site's cookie

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"