Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why does Firefox close (even multiple browsers) when I try to open the LATimes website?

  • 6 uphendule
  • 25 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu bbeeman

more options

My every attempt to open the LA Times website causes a crash of the entire Firefox browser, even if I have more than one Firefox browser open. There are no crash ID's b/c it just closes, completely.

My every attempt to open the LA Times website causes a crash of the entire Firefox browser, even if I have more than one Firefox browser open. There are no crash ID's b/c it just closes, completely.

All Replies (6)

more options

Hey rsgreen,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article.

Hopefully this helps!

more options

I tried that. No joy. Same thing happened again.

more options

Does Firefox still crash if you disable all plugins as a test?

more options

I disabled all plug-ins. Same thing.

more options

I have the same problem. Firefox 11.0 crashes when loading latimes.com. Running on Mac OS X 10.6.8

When I loaded it in safe mode it returns the following error as it crashes:

Error occurred during initialization of VM java/lang/ClassNotFoundException: error in opening JAR file <invalid CEN header (bad signature)> /System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/classes.jar

I'm running Java Plugin version 1.6.0.29 (the most recent).

more options

Same thing here. Crashes when I try to access latimes.com This is getting really old.