Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox 5: reload button is greyed out!

  • 3 uphendule
  • 12 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu the-edmeister

rac93
rac93
more options

Firefox 5: reload button is greyed out!

This happens on Yahoo! (my browser homepage) and even on this site. Note: No URL is displayed when this happens.

Screenshot

I opened a new browser to get troubleshooting info. Same issue. When I closed the troubleshooting tab, the original page now shows the URL and the reset button is enabled...

(When I closed it and opened a new page -- the issue returns.)

I didn't have this issue with Firefox 4.

Firefox 5: reload button is greyed out! This happens on Yahoo! (my browser homepage) and even on this site. Note: No URL is displayed when this happens. [http://i54.tinypic.com/20fdkkg.jpg Screenshot] I opened a new browser to get troubleshooting info. Same issue. When I closed the troubleshooting tab, the original page now shows the URL and the reset button is enabled... (When I closed it and opened a new page -- the issue returns.) I didn't have this issue with Firefox 4.

Isisombululo esikhethiwe

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

rac93
rac93 Umnikazi wombuzo
more options

I might have resolved my issue. When I read the troubleshooting information, I noticed that I still had the "NetExtender" plug-in installed.

This was used to access the VPN at my last job. Since I didn't need it anymore, I deleted it -- and I haven't seen the issue since.  :-)

the-edmeister
the-edmeister
  • Moderator
more options

Please click the Solved It button next to the answer that solved your Firefox support issue, it appears when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.