Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

FireFox 102.1 - ZIP or application/setup downloads show as extension 'file" and can't be opened.

  • 3 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Terry

more options

After being updated to FireFox release 102.1, any zipped or setup (execution) files show as 'file' extension and will not open or execute.

Can you please advise me on how to fix? I tried using a different browser for same download, and it works fine (leaves the extension as application or exe or zip). FireFox is defined as the default browser - Windows 10.

Thanks!

After being updated to FireFox release 102.1, any zipped or setup (execution) files show as 'file' extension and will not open or execute. Can you please advise me on how to fix? I tried using a different browser for same download, and it works fine (leaves the extension as application or exe or zip). FireFox is defined as the default browser - Windows 10. Thanks!

All Replies (3)

more options

I am a bit new to this type of issue, but you can try re-downloading Firefox? See whether or not that helps... I am on 102.1 and it seems to work just fine for me.

more options

Can you provide an example file you had issues with? What security software are you running? Have you tried the process with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

So you are not seeing the .exe at the end of the file? see screenshot Show us what you are seeing.

Okulungisiwe ngu jonzn4SUSE

more options

If it's an extension, change .zip to .xpi and you will be able to install it.