Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Add my Firefox set up to new computer

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Paul

more options

My iMac died. I downloaded Firefox onto my replacement iMac and signed into Firefox Sync hoping all my Plug Ins and Bookmarks would propagate onto my ne iMac but they did not. I keep getting a message from Firefox to complete Firefox Sync by adding another device. I just want the set up from the Firefox set up on my iMac that died. Is there any way to recover my old Firefox info onto my new iMac?

My iMac died. I downloaded Firefox onto my replacement iMac and signed into Firefox Sync hoping all my Plug Ins and Bookmarks would propagate onto my ne iMac but they did not. I keep getting a message from Firefox to complete Firefox Sync by adding another device. I just want the set up from the Firefox set up on my iMac that died. Is there any way to recover my old Firefox info onto my new iMac?

Isisombululo esikhethiwe

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

more options

Isisombululo Esikhethiwe

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.