Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

TB hangs after a windows says that nsPreferences are missing when sending an email

  • 3 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Wayne Mery

more options

After composing a mail message and pressing Send, a dialog indicates [Javascript Application] Preference Error Reference Error: nsPreferences is not defined.

Very often (but not always) this does not interfere with the sending process. But with the most recent update of TB, about half the time pressing the OK button hangs TB. The only solution is to force quit it, relaunch it and recompose, all while hoping it will not hang this time.

VERY ANNOYING !

What is the solution, please?

After composing a mail message and pressing Send, a dialog indicates [Javascript Application] Preference Error Reference Error: nsPreferences is not defined. Very often (but not always) this does not interfere with the sending process. But with the most recent update of TB, about half the time pressing the OK button hangs TB. The only solution is to force quit it, relaunch it and recompose, all while hoping it will not hang this time. VERY ANNOYING ! What is the solution, please?
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Thanks,

withAttach add-on is the culprit.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

more options
more options

Isisombululo Esikhethiwe

Thanks,

withAttach add-on is the culprit.

more options

FWIW Version 60 has an attach icon in the compose window