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Videos through JWplayer 6 is not working properly with FF lastest update (40)

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  • 2 zinale nkinga
  • 42 views
  • Igcine ukuphendulwa ngu guigs

sanjay kumar
sanjay kumar
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Hi Team,

We are using JWPlayer 6.8 and we are facing an error with loading of the video in player with Firefox browser version (40.0.2) . This is a random issue when we play video sometimes it works fine but after reloading the page, JWPlayer becomes unresponsive .

You can test the same with the following link and find the attached video of the same issue which we are currently facing. http://ocw2.mit.edu/courses/biology/7-012-introduction-to-biology-fall-2004/video-lectures/lecture-1-introduction/

Video sample: http://simiancheese.com/ff_YT_issue.mov.zip

Kindly suggest how should we resolve this issue, these videos are working fine in rest all the browsers like chrome, IE.

Please let me know if I can provide more information.

Regards, Sanjay

Hi Team, We are using JWPlayer 6.8 and we are facing an error with loading of the video in player with Firefox browser version (40.0.2) . This is a random issue when we play video sometimes it works fine but after reloading the page, JWPlayer becomes unresponsive . You can test the same with the following link and find the attached video of the same issue which we are currently facing. http://ocw2.mit.edu/courses/biology/7-012-introduction-to-biology-fall-2004/video-lectures/lecture-1-introduction/ Video sample: http://simiancheese.com/ff_YT_issue.mov.zip Kindly suggest how should we resolve this issue, these videos are working fine in rest all the browsers like chrome, IE. Please let me know if I can provide more information. Regards, Sanjay

All Replies (1)

guigs
guigs
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Currently the first video plays after Flash is activated.

I do not know if anything has changed however it is suggested here

In your video Flash player is playing a swf file, I do not see the JWplayer, unless the JWplayer defaults to flash player when it cannot play that video type. It workd 3 out of 4 times, does that ever happen on the first load and not when its refreshed?