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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox sync gives 500 error

  • 3 uphendule
  • 5 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu enlightent_1

journeyer
journeyer
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When I try to set up sync on Firefox (36.0.1 or 38.0.1) using about:accounts?entrypoint=menubar I get a 500 error. If I try going to https://accounts.firefox.com in Firefox I also get a 500 error, but if I try on IE it works just fine. Of course I can't set up sync on IE. It was working on 36 but when I upgraded to 38 I started to get sync error messages. I reinstalled 36, but it still won't sync. I've enabled cookies and disabled Adblock, so there should be no problem. But it just won't work. I've restarted Firefox and restarted the computer several times.

When I try to set up sync on Firefox (36.0.1 or 38.0.1) using about:accounts?entrypoint=menubar I get a 500 error. If I try going to https://accounts.firefox.com in Firefox I also get a 500 error, but if I try on IE it works just fine. Of course I can't set up sync on IE. It was working on 36 but when I upgraded to 38 I started to get sync error messages. I reinstalled 36, but it still won't sync. I've enabled cookies and disabled Adblock, so there should be no problem. But it just won't work. I've restarted Firefox and restarted the computer several times.

All Replies (3)

guigs
guigs
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Hi journeyer, I understand that you are receiving an 500 error, can you please provide a screenshot where this is happening?

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

journeyer
journeyer Umnikazi wombuzo
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Attached is screenshot, as requested.

enlightent_1
enlightent_1
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I have the exact same problem too. So whats the fix ????