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How do I enable the Firefox icon in the Windows tray to flash when there is a response? (ie. from a customer service live chat window)

  • 5 uphendule
  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu korchen

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When the Firefox icon is in the Windows tray, how do I enable it to flash when a response is detected to signal when to maximize the window. An example is during a live chat window, it is not on top, so there is no indication that the agent responded.

When the Firefox icon is in the Windows tray, how do I enable it to flash when a response is detected to signal when to maximize the window. An example is during a live chat window, it is not on top, so there is no indication that the agent responded.

All Replies (5)

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Hi korchen, The chat agent that you are using, does it use browser notifications? Check the taskbar customization options in your control panel as well.

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In this situation, it appears the chat agent just opens up another Firefox window, so there are two icons in the tray.

I just cannot locate any notification option within the Firefox settings. I tried your link, however I could only modify system icons to notify or not.

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Thank you for replying.

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There is a notification setting in "Tools > Page Info > Permissions".

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Thank you for the suggestion! I was only looking in the "options" and not tools. However, it looks like it only allows for the specific page I am on, but not a general allowance of notifications. Is there a "general" setting that I can select for all pages visited?