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When I was cleaning up mails in Thunderbird I noted that the Inbox under Local Folders is presented as containing zero messages, but the Inbox file under <my profile>/Mail/Local Folders contains roughly 400 MB of data. A quick look (via awk) tells me the messages already exist in other folders or are those that I have cleaned out.

A bit of background: I have for years downloaded (POP3) mail locally and and stored in my own folders under Local Folders. Message filters are set up to move each received mail to one of three folders. Nothing is supposed to end up in the default Inbox.

Any ideas of how to best reduce the size of the Inbox file?

 /Lars

Dear Thunderbird Community,

whenever I delete a message or sort a message into a folder the attached Error message appears. The result is very disturbing since no matter whether I click on OK nor the red button, my Thunderbird eMail account and all folders are empty - don't show any files anymore. I am forced to close Thunderbird and open it again each time !! The file I deleted is deleted and the file I transferred into the folder has been transferred but whenever I repeat any such activities Thuderbird basically shuts down showing attached Error message.

I still have 350 Gigabyte free space on the disk and yes, of course, it's my laptop with me being the one and only authorised to write on it.

Anybody with any idea what I could/should do to solve this issue?

Best regards, Michael

My master password fails.

This also fails "the stored pop3.stackmail.com password failed."

Then this "Sending of password for user ...... did not succeed. Mail server pop3.stackmail.com responded AUTH authorisation failed"

I enter the exact passwords in my settings under saved passwords in "Security".

How do I reset my account?

Or do I delete it and set a new one up?

Thanks in advance for your help!

Hi,

Since my thunderbird updated two weeks ago I am unable to open attachments properly. They seem to open as a web page not displaying all the information. Also my emails are in large font and not displaying co9rrectly. The interface is also a lot smaller in general.

Can anyone help please to restore to normal settings.

Thanks

Is it possible to initiate the same process that discovers the server setting when you add an email account in an already existing email account to avoid making changes in the account manually??

I have just opened Thunderbird email software, which I have had for years. A new version has been installed, as instructed, but ALL my email address files have been wiped. How can I recover all those email addresses please? Please respond to my main email address as follows:

shawphilip7@aol.com

I have 5 accounts registered with FIREFOX (which I will call A, B, C, D and F). The one I am registered with is A. Every new page I open, it opens with account B but I would like it to open on C by default. How can this be done without changing account B to C each time?

When creating a new event in calendar, the event organizer always shows the same incorrect email address. The calendar settings have the correct email but this is ignored. Create a new event and then invite attendees; the event organizer always has the same email address regardless of which calendar I am adding the event to. The incorrect email address that is shown is an old one that I do not use anymore.

My calendar syncs with a nextcloud calendar. It seems that TB is getting the email address used for password recovery and notifications and using for the meeting organizer. The email address set in the calendar properties in Nextcloud seems to be ignored.

Is this a bug, is there any chance to fix it?

Hello, I downloaded Thunderbird in order to clean up storage on gmail account. Mainly, I wanted to delete files but keep the messages, a feature I thought Thunderbird provides. I deleted the files but they still appear on my gmail account and space size hasn't changed. I double checked the settings on both Thunderbird and gmail, as well as read and followed posts here, but it still doesn't work. I'm wondering whether I'm missing something... Any idea?

The spam people say to "limit outbound port 25 to mail servers". I have a profile listed on the webpage called "Outgoing Server SMTP Settings" from long ago .... This is the one (I have a few profiles) that is designed (Default)

Server: shawmail.vc.shawcable.net Port: 25 (default 587) Connection security - none

All my other profiles use: Server: smtp.shaw.ca Port: 587 (default 587) Security: STARTTLS

Q: Might this be the problem? Can I simply delete this profile - even if it is the designed 'Default'.

I'm trying to connect to my MS Exchange 2019 onsite server to get access to email/calendar.

I can receive emails but cannot send, probably because there's no password field for the smtp server. My Incoming mail is different from the Outgoing mail server hence I need to enter the password. But the only field there is for the username which is never going to work. My Exchange server is set to use SSL/TLS.

This I tried with the Owl addon. But same issue when configured for imap. I need to use my internet provider's smtp server. Everything I need for that is there, except the password field.

I am unable to download new email from my Yahoo/ATT account. I get no error message when I try. Previously worked without a problem for several months after having installed Thunderbird on my new PC running Win11.

Hi, I use Thunderbird to recieve my emails and I save my emails on my mac but I see that the content of almost all emails from december 2023 to august 2024 are disappeared. The emails are not lost. It is only the content and the header? It is strange.

Hello,

interesting behavior with a CalDaV calendar entry/date.

Scenario: Create a calendar-entry (date) with an alarm-setting (1h before...). Wait until the new entry is synced to the CalDAV server, in my case a Nextcloud. Close TB. Got to the Nextcloud calendar, or to and other client with that CalDAV Calendar, and remove the alarm, I do frequently in case the date paste... Start TB. After sync of the calendar, TB is telling you, that the date was changed at the server and asked "how to handle the detected conflict" (see screenshot). But 1. it isn't a conflict, just a normal change, which should change the local, "old" date 2. acting on the conflict resolution by pressing the button "Skip changes, load new" (Änderungen verwerfen und neu laden), I'm expecting to get the server version exchanging the local, old one... It does not: The local version will stay with the alarm. These date will not sync to server until TB is restarted. The alarm is now back on the server.

If the alarm is removed at the server (or on another client) while TB is running, the alarm is removed locally as "normal" change by synchronization...

I guess it is a bug!?

I'm using TB Version 128.4.3esr; build-id: 20241108210256 on Windows 11 (64bit). But this is also with TB under Linux (ubuntu, mint)

Gruss Ralf