Firefox crashes
firefox suddenly crashes every time i use it. i'm usually on facebook and various sites. sometimes it crashes just when i open facebook or several sites at a time, or sometimes just when i'm doing nothing and the browser it's just open... i don't know if it has to be with flash or java, i have all my plugins up to date, thought i have a problem installing the last version of java. i tried to navigate in safe mode, but it crashes all the same. i followed all the steps that you give in this page https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help but nothing happens, the problem's still there...
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Do the crashes still happen if all plugins are disabled?
You can check for problems caused by recent Flash updates and try these:
- disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
- disable protected mode in Flash 11.3 and later
- disable hardware acceleration in the Flash plugin
- http://kb.mozillazine.org/Flash#Troubleshooting
- http://helpx.adobe.com/flash-player/kb/flash-player-113-crash-mozilla.html
Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.