搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When I open Firefox and try to open a new tab I get an error window which says "Firefox can't find the file at /C:/Program Files/Mozilla Firefox/9Úº%01˜%1Cm:ÙËÅȵ®Ö¯AÐóqÖ¬7F±éS¿W5." Is this a virus?

  • 1 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

I get multiple windows opening with this message. Sometimes as many as 8 or more. I first tried clearing my cache then I uninstalled Firefox and reinstalled it but the issue persists.

I am using Trend Micro anti virus software with their latest updates and have run a complete scan. The program tells me I do not have a virus but I suspect I do. Can anyone give me any input on this?

Thanks.

I get multiple windows opening with this message. Sometimes as many as 8 or more. I first tried clearing my cache then I uninstalled Firefox and reinstalled it but the issue persists. I am using Trend Micro anti virus software with their latest updates and have run a complete scan. The program tells me I do not have a virus but I suspect I do. Can anyone give me any input on this? Thanks.

所有回复 (1)

more options

Do a malware check with some malware scan programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website