Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Cannot edit messages in Constant Contact using Firefox, but IE can.

  • 1 个回答
  • 2 人有此问题
  • 2 次查看
  • 最后回复者为 CTCT Help

uccrevbob
uccrevbob
more options

After being automatically upgraded to Firefox 3.6.13, I am having problems using the email editing portion of Constant Contact. I am able to copy a previous message in CC, but when I try to edit the copied message, I click the edit button and nothing happens. (The button shows that it has been pressed, but there is no response on the screen.

This problem happened after the previous Firefox upgrade as well and took over 2 weeks to resolve.

This problem does not occur when using Internet Explorer.

After being automatically upgraded to Firefox 3.6.13, I am having problems using the email editing portion of Constant Contact. I am able to copy a previous message in CC, but when I try to edit the copied message, I click the edit button and nothing happens. (The button shows that it has been pressed, but there is no response on the screen. This problem happened after the previous Firefox upgrade as well and took over 2 weeks to resolve. This problem does not occur when using Internet Explorer.

所有回复 (1)

CTCT Help
CTCT Help
more options

Hi Bob,

We just found your post. I apologize for the trouble that you were having on the 13th with editing in your Constant Contact account with Firefox. If you are still having trouble, please give us a call at 866-289-2101 and the Constant Contact Support Team would be happy to help you!

Happy Holidays, Marissa