搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Regular crashes and very slow loading of certain pages

  • 2 个回答
  • 129 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

more options

Basically, Firefox closes itself (crahes) VERY regularly; often after turning on the browser for less than a minute. Accessing my account information on play.com is next to impossible, due to a MASSIVE increase in loading times. Same for accessing any of my email accounts. Since this loading time is so large (anywhere from 1-10 minutes), it almost always crashes before the page loads.

I have been using Firefox regularly ever since January and have NEVER had any problems or difficulties with the browser. Problems only began occuring since Friday 6th/Saturday 7th September, 2010.

Also, these increased loading times are similarly affecting my other browsers, including Safari and Internet Explorer. If I try and download a new browser I get a message explaining how the setup has failed every time.

HELP!

Basically, Firefox closes itself (crahes) VERY regularly; often after turning on the browser for less than a minute. Accessing my account information on play.com is next to impossible, due to a MASSIVE increase in loading times. Same for accessing any of my email accounts. Since this loading time is so large (anywhere from 1-10 minutes), it almost always crashes before the page loads. I have been using Firefox regularly ever since January and have NEVER had any problems or difficulties with the browser. Problems only began occuring since Friday 6th/Saturday 7th September, 2010. Also, these increased loading times are similarly affecting my other browsers, including Safari and Internet Explorer. If I try and download a new browser I get a message explaining how the setup has failed every time. HELP!

所有回复 (2)

more options

Go to the address about:crashes and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.

more options

Your plugins list shows outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 10.1 r53
  • Next Generation Java Plug-in 1.6.0_15 for Mozilla browsers

Update the Java plugin to the latest version.

Update the Flash plugin to the latest version.