After reading emials and wanting to delete, I can only delete about 3 emails and my delete stops working.
I do not get a lot of emails, only about 75 a day. However, when I want to delete them, one at a time, I can only delete 2 or 3 emails before my delete stops working. I have to go out of TB and into it again to delete another 2 or 3 emails. I have never had this problem before.
Also, my emails that I do keep are deleted after a couple of days. Where do I go to fix this.
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How often do you compact the folder (the one which you are deleting emails from) ? Compacting removes all hidden marked as deleted emails, thus cleaning up the file and reducing space. It is something you should be doing on a regular basis.
Deleted emails could be being removed from the 'Trash' by any of the following.
Imap mail accounts can auto empty the Trash when you exit Thunderbird.
- Right click on imap mail account and select 'Settings'
- select 'Server Settings'
- uncheck 'Empty deleted folder on exit'
- click on OK
There could also be a different retention policy on the 'Trash' folder.
- Right click on Trash and select 'Properties'
- select 'Retention policy' tab
- select 'Use my account settings' - assuming account settings for disc space have selected 'don't delete any messages'
- clickon 'OK'
Imap mail accounts may also have a setting set up via the webmail account to empty the trash every x days. Some servers will auto empty the trash, but usually the settings are more like 30 days. eg: gmail.