Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Tags not saving

  • 2 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 cor-el

Phillis
Phillis
more options

As soon as the little tag window closes on bookmarked pages all of my tags are erased. I'm missing over 70% of all research tags over the past two weeks, which tells me this is also a sporadic issue. 2 weeks of attempting to locate the problem within my computer have been unsuccessful (not sure what data to share, if any). I'm not using browser add-ons.

Pretend you're talking in normal language to a 5 year old, not computer terminology:

How do I resume saving tags, please? Is a browser add-on for saving tags advisable?

Thank you in advance for your time, effort and kindness.

As soon as the little tag window closes on bookmarked pages all of my tags are erased. I'm missing over 70% of all research tags over the past two weeks, which tells me this is also a sporadic issue. 2 weeks of attempting to locate the problem within my computer have been unsuccessful (not sure what data to share, if any). I'm not using browser add-ons. Pretend you're talking in normal language to a 5 year old, not computer terminology: How do I resume saving tags, please? Is a browser add-on for saving tags advisable? Thank you in advance for your time, effort and kindness.

所有回复 (2)

guigs
guigs
more options

Hi Phillis, Are you asking about the tags for bookmarks in Firefox?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you using Sync to sync the bookmarks?

You can check for problems with the places.sqlite database (bookmarks, history) in the Firefox profile folder.

See also:

If you use Sync then best is to disconnect Sync (temporarily) while performing maintenance/repair efforts to the places.sqlite database. You can change the password for the Sync account to reset data stored on the Sync server.