Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox 4 crashes on a near regular basis, several times a day?

  • 3 àwọn èsì
  • 69 ní àwọn ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Anthony LoPrimo

more options

Checking About:Crashes yields several reports I've decided to submit (after getting annoyed, I decided to submit a few of them) and some of them link to throttling. I have had no less than 3 crashes each day that the browser is running, and this is even when add-ons are disabled. The only recent submitted report has the following signature: js::Shape::trace(JSTracer*)

Prior to upgrading to FF4, I was running the pre-release versions of FF4. The betas, the RCs, and they have been working phenomenally. Not a single problem, and not a single crash, IIRC. Maybe one? Or two? But that's it. As soon as I upgraded, I've had constant crashes. The overall experience of the full version of FF4 has been great, but it's been overshadowed by these crashes. I wish I had more information rather than mere comparissons, but it seems that the amount of crash reports I've sent because of this resulted in some getting ignored... I included the most recent crash ID that actually links to the archived report.

Checking About:Crashes yields several reports I've decided to submit (after getting annoyed, I decided to submit a few of them) and some of them link to throttling. I have had no less than 3 crashes each day that the browser is running, and this is even when add-ons are disabled. The only recent submitted report has the following signature: js::Shape::trace(JSTracer*) Prior to upgrading to FF4, I was running the pre-release versions of FF4. The betas, the RCs, and they have been working phenomenally. Not a single problem, and not a single crash, IIRC. Maybe one? Or two? But that's it. As soon as I upgraded, I've had constant crashes. The overall experience of the full version of FF4 has been great, but it's been overshadowed by these crashes. I wish I had more information rather than mere comparissons, but it seems that the amount of crash reports I've sent because of this resulted in some getting ignored... I included the most recent crash ID that actually links to the archived report.

All Replies (3)

more options

Since upgrading to FF4, it hangs as soon as I try to access the first window. The blue bar at the top goes light blue and it will not respond to mouse clicks, it just beeps. Pressing Alt F4 one time closes whatever is hanging and it will function normally from then on.

more options

Unfortunately my problem doesn't deal with that. It might hang for a moment upon starting up (mainly when restoring a session) but otherwise there aren't any problems with that. It's just random crashing.  :/

more options

...Any information on this? I had checked on IRC... but any advice I was given wasn't helpful as it did nothing - FF4 is upgraded fully, and after trying to re-install different add-ons for FF, it did nothing at all and continues to crash - sometimes when typing in a text box (happened while typing this message!), sometimes when opening tabs, and other times when just browsing, using USTREAM/Livestream, watching YouTube, etc. it doesn't seem to directly be an issue with any one plugin... Or perhaps FF is not liking any plugins/add-ons? One person suggested it had something to do with my OS (Windows 7 Ultimate x64)... is a conflict of FF vs a 64 bit OS what could cause these constant and unpredictable crashes?