Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

False "Thunderbird couldn't update automatically" message

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 13 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

more options

Every time I open Thunderbird, I get a message that Thunderbird couldn't update automatically and inviting me to download the latest version manually. However I already have the latest version 91.10.0 and the "about Thunderbird" window tells me it is up to date. How do I stop this annoying pop up please ?

Every time I open Thunderbird, I get a message that Thunderbird couldn't update automatically and inviting me to download the latest version manually. However I already have the latest version 91.10.0 and the "about Thunderbird" window tells me it is up to date. How do I stop this annoying pop up please ?

All Replies (3)

more options

does the about:Thunderbird show the version as 64bit? Is your operating system 64 bit?

more options

Thanks for responding Matt - the answer is yes to both questions.

more options

tony.watson56 said

Thanks for responding Matt - the answer is yes to both questions.

That is a bit sad really as I had half formed a theory that some of the false update mesages were coming from 32bit Thunderbird on 64bit Windows.

I suggest you try using the installed from Thunderbird.net and see if it reappears in 4 weeks when the next security update comes round.

At least some of these are odd things coming from anti virus programs alerting to updates that the anti virus provider has flagged that Thunderbird is not offering at the time. But those mostly occur with full version updates, not security ones. But there is no real "this is what causes it and this fixes it" for this subject.