Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

new account,but folders havint synced

  • 5 àwọn èsì
  • 1 ní ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ christ1

blakemere35
blakemere35
more options

ive just installed thunderbird and set up my two email accounts but all the folders I have associated with them havnt downloaded ????/ any ideas please

ive just installed thunderbird and set up my two email accounts but all the folders I have associated with them havnt downloaded ????/ any ideas please

Ọ̀nà àbáyọ tí a yàn

POP or IMAP?

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (5)

christ1
christ1
  • Top 25 Contributor
more options

Ọ̀nà àbáyọ Tí a Yàn

POP or IMAP?

blakemere35
blakemere35 Ìbéèrè olóhun
more options

how do I know which it is ????

christ1
christ1
  • Top 25 Contributor
more options

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.

blakemere35
blakemere35 Ìbéèrè olóhun
more options

christ1 said

POP or IMAP?

its pop,i have the same problem again on a different install

christ1
christ1
  • Top 25 Contributor
more options

With POP Thunderbird has only access to Inbox on the server. Any folders you created on the server remain invisible. This isn't a Thunderbird problem, it's just how POP works.

You'll need to set up your account(s) as IMAP in order to get access to any other folders than Inbox on the server.

Note, you cannot change an existing account. See http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account