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Thunderbird 38.4.0 very slow to open or delete messages (5 or more seconds) CAUSE: Bitdefender AV

  • 3 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
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  • Èsì tí ó kẹ́hìn lọ́wọ́ Wayne Mery

Jim_Wiley
Jim_Wiley
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Thunderbird very slow to open or delete messages. Have compacted folders, emptied Junk and trash folders, no improvement. Just upgraded (about 3 hours ago) to 38.4.0

Thunderbird very slow to open or delete messages. Have compacted folders, emptied Junk and trash folders, no improvement. Just upgraded (about 3 hours ago) to 38.4.0

Ti ṣàtúnṣe nípa Wayne Mery

Ọ̀nà àbáyọ tí a yàn

If you have not changed anything except updating thunderbird then it's likely caused by antivirus software. see https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues and https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems

Let us know what youf ind please

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (3)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Ọ̀nà àbáyọ Tí a Yàn

If you have not changed anything except updating thunderbird then it's likely caused by antivirus software. see https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues and https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems

Let us know what youf ind please

Jim_Wiley
Jim_Wiley Ìbéèrè olóhun
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Problem turned out to be interference from BitDefender. A little more searching found a possible help: "Uninstall and re-install BitDefender". Did that, and problem solved.

Thank you.


- Jim

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Jim, thanks for letting us know the cause