Firefox crashes continously, tried fresh install, tried safe mode. nothing works.
Firefox crashes time after time. regardless of which page I am on. Started abt 1 month ago after update. I used to be able 50 - 60 tabs before now crashes wiht only 1 tab open. Tried safe mode. No addons are enabled. Tried fresh install. Nothing working.. Considering deleting it and using something else. very disappointed.
All Replies (2)
Hi newg, Does Firefox stay open long enough to gather crash reports with these instructions? We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
bp-bada9be0-a8e9-4714-8fe8-4ec0b2150518 bp-3725e9e9-5893-4e2d-bd90-2eee52150610 bp-2d0ce6e8-356e-43ae-b0fc-340f72150518 bp-52c6acf0-74f3-4757-a2e6-b5b7f2150518 bp-51bee5de-38e2-4c2e-bc03-7f95d2150518