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I'm sorry for the question, usually this is something easy to fix on a PC or phone, but I'm on my tablet (Samsung, android) and somehow none of the settings available here, offer a solution in lowering the font size on my screen. I've looked at YouTube videos, gone into reddit and even asked Google, yet all the answers are somewhat the same but cannot be found while I'm on this tablet. I need help please!!! 😫

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Currently, I am using the desktop version of Thunderbird and I have my email account configured to digitally sign my emails with an S/MIME certificate. I cannot find a way to import my certificates on the android version of Thunderbird. Is there away to setup certificates in the Android version of the app?

Autofill Passwords intermittent. One time I go to login on to different websites and autofill works fine the next time nothing. It also seems like every time I open Firefox I have to check the autofill. I like FireFox and I'm trying to get away from another browser that I have no issues with when it comes to autofill. All I want to do is open a website autofill my passwords.

I am struggling to connect Thunderbird to my Gmail account and get all the labels/folders consistent over all the mail clients I use. I use several mail clients and usually end up with a bunch of labels that duplicate another one, so I am trying to clean it up. I should add that what is below is my best interpretation of what is happening, but it may not be correct.

I have been following the advice here:

https://support.mozilla.org/en-US/kb/thunderbird-and-gmail#w_understanding-gmail-labels-and-thunderbird-folders

and here:

https://support.google.com/mail/answer/78892#zippy=%2Cthunderbird

This is Thunderbird 128.5.0esr (64-bit) on Mac Monterey.

Ok, so I have a Gmail account set up to use UK English. I get labels Spam and Bin.

(If I have a Gmail account set up to use US English, I get Junk and Trash. Got to wonder what Google was thinking in making them different! Oddly enough, US English gets Vacation Responder while UK English gets Out-of-office Autoreply.)

Thunderbird seems to sometimes want to use Junk and Trash, whether set to US English or GB English (=UK). This appears to be tied to the Junk Settings for the account in Thunderbird. If I disable adaptive junk mail controls, I get a new folder called Junk, and the Bin folder seems to be renamed to Trash. If I had not disabled it, presumably TB would have been happy to use Bin and Spam, but the link above suggests disabling it and letting Gmail handle spam. While it is good, it is nowhere near perfect. (If I then re-enable adaptive junk mail controls, nothing changes. It does not go back to what it was. I still have Spam, Trash and Junk.)

However, Gmail itself is still showing labels Spam and Bin and no Junk. In Junk Settings for the account, Destination & Retention, it is possible to tell TB where to put junk messages. In particular, I can sometimes tell it to put the messages in Spam. But not always. Sometimes Spam is not visible as an option but Junk is.

So then I go to Synchronization & Storage, the Advanced button. This shows that Spam and Trash are not checked so will not be downloaded (or uploaded). Junk, however, is checked and will be downloaded.

I think this means that any messages sent to Spam or Trash in TB will not be reflected on Gmail. I guess they will disappear from the original label on Gmail, but will not be visible on any other device accessing the Gmail account. Re-enabling adaptive junk mail controls does not change what is being synchronized.

It all seems a bit flakey. I suspect both links above need updating. In particular, the reference to [Gmail] folder seems out of date since setting up a new account has no references to a folder of that name. All the folders appear at the top level.

And there are definitely some inconsistencies in what TB does.

Hi,

Suddenly google browser went extremely zoom out, very tiny carachters. Looks like a desktop version. Can’t switch it back to how it was before. A google browser standard mobile view.

Can you help fixing it?

Thanks, Alec

Hi, I Changed IMAP to POP3, rebuilt Inbox.MSF and it worked for a few hours. Now, I cannot get control of the Thunderbird screen (it is grayed out and "the wheel is turning") I've also tried to Shift click to start Thunderbird to start in Troubleshoot mode and checked both boxes. (I get control for approximately 15 seconds). I am running Windows 11 with 128 Gb of RAM and enough disk space. What should I do now?

BTW, I am an I/T professional, so you may use jargon in your response.

Thank you in advance.

Just wondering.... If I have 2x email addresses, and forward a message from Email#1 to Email#2 (ie automatically through the settings on the email#1 account), when receiving in Thunderbird, would, or should, this info show up in the full headers of Email#2, and if so, how?

Thanks.

when I type in the address bar to go to a new page, the new page either doesn't load at all or loads briefly then goes back to the page that was previously loaded in that tab. the only way to go to a new page is to open a new tab (or close all tabs then open tab 1). is this how it's supposed to work? because this isn't how any browser has ever worked LOL. if it's not expected, how do I fix it?

apologies if already asked but I didn't see it.

I have a recurring problem with mail becoming stuck in my Outbox. The symptom is that I discover, after hours of working, sending mail, and receiving mail, that the "sent" mail is all actually stuck in Local Folders Outbox. If I click on Outbox I can see the email messages that are waiting to go out. The only way to get them to go out is to quit Thunderbird and then restart, at which point I can see them go out, one by one.

This has happened to me many, many times, but not every day - or even every week. It's hard to pin down what what is causing the problem, but I have a feeling that it is vpn related.

My normal mode of operation (on a Macbook Pro) is to switch back and forth between home and work networks (or travel networks) without logging out or quitting tasks (including Thunderbird). I don't think that's the problem. While I am working, I frequently have to switch to an internal vpn to access various things. I don't like to run video conferencing or other high bandwidth tasks through the vpn server, so I generally disconnect when I don't need it. I *think* Thunderbird is sometimes getting confused about the network - perhaps when I've started composing an email with vpn running but switching vpn off before sending. Honestly, though, I think I do that so often that this can't be the core issue. So:

Question 1: Has anyone seen this and found a solution?

I've tried just writing a cron job that watches the file "Unsent Messages" in

/Users/myname/Library/Thunderbird/Profiles/[profilename]/Mail/Local Folders

I just check to see if there are messages in there, and send myself a notice. However, this doesn't work because that file doesn't actually seem to empty itself once messages go out. It doesn't save all outgoing mail, but it saves a bunch, so my trick won't work.

Question 2: Does anyone know why the Unsent Messages file doesn't clear once the messages go out?

Question 3: Is there some other indicator that I can probe to see if there is stuck outgoing mail?

Sorry for the long description. I wanted to be as complete as possible. Thanks for any help.

I allowed windows (11) to apply updates. Afterwards, my Thunderbird email cannot see the email in any folders except only unopened email in inbox. The data still seems to be in the files.

Spent 2 hours with Dell support, who were unable to resolve and they say it's due to Thunderbird, which re-installed itself (?) around the same time as the windows update.

Any help? Thanks.

You used to have a nice menu bar, with bookmarks easily available. Now it looks like Edge, with bookmarks over on a right hand menu, with multiple clicks needed. I looked for a View option in settings and found nothing, searching on toolbar also comes up empty.

Is there a way to get that old menu bar to show back up?

I have been having this issue for a while now. I will get this message on different websites, and then if I try again later it might work. It seems like it's a random chance of me getting this error. I have tried "about:config" commands as suggested on other posts on this forum and they didn't work. I checked my licenses, proxy settings and still nothing. I got another web browser to see if it's my PC or Firefox, and the other browser worked just fine. I am guessing there is something I need to do within Firefox, but I am not sure what that is.

I recently installed "Thunderbird android" on my smartphone (Pixel 6a, Android 14) and since I have been using the "K9Mail" app for years, for the Thunderbird configuration I executed the "import from app" following the instructions on this page: https://support.mozilla.org/en-US/kb/thunderbird-android-import

I imported several accounts (pop3 accounts and imap accounts). The operation was very simple and went well, except for one aspect... let's say that I would have expected that the import would have also copied the emails from K9Mail to Thunderbird. Instead, this was not the case. I don't know if it's a mistake or something wanted, in any case this fact forces me to keep both applications on my smartphone, Thunderbird to read new emails, K9Mail to read old ones (in fact, sometimes it's useful for me to have old emails available from my phone too).

Do you know if there's any other way to transfer all the emails from one app to the other? Thanks in advance!

I’ve noticed that Firefox is draining my Mac’s battery significantly often consuming over 200% of the device’s power. It also prevents my Mac from going to sleep when not in use. Is there a setting I can adjust to improve battery efficiency and ensure that Firefox doesn’t block my device from entering sleep mode? I’d appreciate any guidance to resolve this issue.

There is a problem with my Drafts folder. It says that there are 3 messages, and shows the icon for 2 new messages in the folder, but when I try to open the folder, it says No Messages Found. What is going on here? (Please see the uploaded image.)

I have manually installed multiple older versions of Firefox for Desktop (Windows 10), as I am translating KB articles and sometimes need any of the twenty latest versions to get screenshots in my language for the translated articles.

When an older version becomes superfluous, I would like to uninstall it from my computer, but that does not work. Even though I see all the older Firefox versions listed in Windows Applications & Features and each of them has an Uninstall button (and a helper.exe file in the uninstall folder in the installation folder each of the versions), the only "action" I see is that I get a warning that the Firefox Helper application is about to make change to the content of my hard drive, and will I allow that? The pop-up asking if I want to refresh Firefox instead of uninstalling, it does NOT appear.

The only time I get a proper response, i.e the Refresh-instead-of-uninstall? pop-up, is when I initiate uninstall of the latest current version of Firefox, in my case Fx132.0.2.

Have anyone else come across this problem?

I get the whirly thing while it says "looking up ...". This problem appeared suddenly without any recent updating and now persists 100% of the time over the last week or so. I cannot access the menu or anything. I tried reinstalling TB with no change. There are no other apps with any network/internet problems. I'm thinking I have to open terminal and do something like clear cache/cookies, etc. but can't figure out what specifically to do to accomplish this. Any other ideas?