Firefox Sync settings are lost when restarting the Android device, is this normal ?
I'm using Firefox Beta v14 for Android.
After a reboot of the Android device, sync settings are lost, nothing in the 'account and syncronisation' settings.
Isisombulu esikhethiweyo
Sorry to hear that Firefox is losing your Sync account. Have you installed Firefox for Android on an SD card? We are tracking reports like yours at https://bugzilla.mozilla.org/show_bug.cgi?id=768102. We think that Android itself is deleting accounts when the Firefox app is installed on the SD card. Can you check if Firefox is installed on an SD card?
Funda le mpendulo kwimeko leyo 👍 1All Replies (4)
Sorry I don't have a solution to your problem but I can confirm that I have no problems using Sync with the beta. I guess you could try it again with the released version and see if that makes a difference.
Isisombululo esiKhethiweyo
Sorry to hear that Firefox is losing your Sync account. Have you installed Firefox for Android on an SD card? We are tracking reports like yours at https://bugzilla.mozilla.org/show_bug.cgi?id=768102. We think that Android itself is deleting accounts when the Firefox app is installed on the SD card. Can you check if Firefox is installed on an SD card?
Thanks for your answer, Firefox was in the SD memory so I moved it to the phone memory and I restart the device now it's working.
Excellent! Thanks for replying so quickly. I've made a note of this on the Bugzilla ticket and we really appreciate your report.