Firefox crashes 2 seconds after startup. This happened after repair upgrade to Windows 7
After repair upgrade Firefox (9.0) would not work. I finally un-installed and re-installed it without success. Following your support guidelines I tried deleting my profile with partial success in that with a new profile Firefox would run once then revert back to an apparent crash after 2 seconds (as seen from task manager). After every new profile created it followed this same routine of working just the once. Any help would be appreciated.
Isisombulu esikhethiweyo
Try a "clean reinstall" of Firefox by removing the Mozilla Firefox installation directory before reinstalling it, as explained in these articles:
- Troubleshoot and diagnose Firefox problems - see the "Reinstall Firefox" section here.
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall (MozillaZine's KB article is currently unavailable)
If Firefox still crashes after a clean reinstall, try the suggestions in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article here and, if possible, post a crash Report ID, as explained at the end of that article.
Funda le mpendulo kwimeko leyo 👍 0All Replies (1)
Isisombululo esiKhethiweyo
Try a "clean reinstall" of Firefox by removing the Mozilla Firefox installation directory before reinstalling it, as explained in these articles:
- Troubleshoot and diagnose Firefox problems - see the "Reinstall Firefox" section here.
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall (MozillaZine's KB article is currently unavailable)
If Firefox still crashes after a clean reinstall, try the suggestions in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article here and, if possible, post a crash Report ID, as explained at the end of that article.