Question

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For the last week, I have had issues on webpages, where in the browser viewing area itself (the area that actually shows the website), I cannot click on anything in the top inch or inch-and-a-quarter. What is doing this, and how can this be fixed?

1 phendula
2 inale ngxaki
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Impendulo yokugqibela ngu SafeBrowser

12 kwiminyaka edlulileyo

12/19/11 23:51

This applies to all links and anything in that area unless it falls below, then I can click on it. The only thing that seems to kind of get around it, is on a search bar at the top of a website, I can click and type, but there is not text cursor.

This problem even occurs when I scroll down, the same area of any website is unable to be clicked on, due to this problem.

This does not affected the toolbars, bookmarks, etc.

This applies to all links and anything in that area unless it falls below, then I can click on it. The only thing that seems to kind of get around it, is on a search bar at the top of a website, I can click and type, but there is not text cursor. This problem even occurs when I scroll down, the same area of any website is unable to be clicked on, due to this problem. This does not affected the toolbars, bookmarks, etc.

Isisombulu esikhethiweyo

Recently, the Yahoo Toolbar and the Babylon extension have been reported to cause that problem. They seem to overlap invisibly over the top of the web page display. You have both installed, uninstall or disable them/it, or see if an update is available that solves the problem.

If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

You have multiple old versions of Java Console installed that Java did not clean up when updating. Follow these instructions to remove the old versions:

http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions

Your old Java Console extensions:

Java Console 6.0.05 {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
Java Console 6.0.07 {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
Java Console 6.0.12 {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
Java Console 6.0.13 {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
Java Console 6.0.14 {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
Java Console 6.0.15 {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
Java Console 6.0.21 {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
Java Console 6.0.22 {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
Java Console 6.0.23 {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
Java Console 6.0.24 {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
Java Console 6.0.26 {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}

Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox

👍 1

Answer 1 · 2011-12-19 23:51:25

SafeBrowser

12/20/11 01:01

Isisombululo esiKhethiweyo

Recently, the Yahoo Toolbar and the Babylon extension have been reported to cause that problem. They seem to overlap invisibly over the top of the web page display. You have both installed, uninstall or disable them/it, or see if an update is available that solves the problem.

If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

You have multiple old versions of Java Console installed that Java did not clean up when updating. Follow these instructions to remove the old versions:

http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions

Your old Java Console extensions:

Java Console 6.0.05 {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
Java Console 6.0.07 {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
Java Console 6.0.12 {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
Java Console 6.0.13 {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
Java Console 6.0.14 {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
Java Console 6.0.15 {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
Java Console 6.0.21 {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
Java Console 6.0.22 {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
Java Console 6.0.23 {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
Java Console 6.0.24 {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
Java Console 6.0.26 {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}

Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox

Recently, the Yahoo Toolbar and the Babylon extension have been reported to cause that problem. They seem to overlap invisibly over the top of the web page display. You have both installed, uninstall or disable them/it, or see if an update is available that solves the problem. *See --> http://support.mozilla.com/en-US/kb/Uninstalling+add-ons *See --> http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on *See --> http://kb.mozillazine.org/Uninstalling_toolbars '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' --------------------------------- You have multiple old versions of Java Console installed that Java did not clean up when updating. Follow these instructions to remove the old versions: *http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions Your old Java Console extensions: *Java Console 6.0.05 {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} *Java Console 6.0.07 {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} *Java Console 6.0.12 {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} *Java Console 6.0.13 {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} *Java Console 6.0.14 {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} *Java Console 6.0.15 {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} *Java Console 6.0.21 {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} *Java Console 6.0.22 {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} *Java Console 6.0.23 {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} *Java Console 6.0.24 {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} *Java Console 6.0.26 {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} ------------------------- Not related to your question, but... You may need to update some plug-ins. Check your plug-ins and update as necessary: *Plug-in check --> http://www.mozilla.org/en-US/plugincheck/ *Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox] *'''''Adobe PDF Plug-In For Firefox and Netscape''''': [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox] *Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox] *'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

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For the last week, I have had issues on webpages, where in the browser viewing area itself (the area that actually shows the website), I cannot click on anything in the top inch or inch-and-a-quarter. What is doing this, and how can this be fixed?

Isisombulu esikhethiweyo

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Isisombululo esiKhethiweyo

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Search Support

For the last week, I have had issues on webpages, where in the browser viewing area itself (the area that actually shows the website), I cannot click on anything in the top inch or inch-and-a-quarter. What is doing this, and how can this be fixed?

Isisombulu esikhethiweyo

All Replies (1)

Isisombululo esiKhethiweyo