Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No print preview

more options

Sometimes I want to save (print) an e-mail to pdf in Thunderbird. Since I use version 91.4.1 (32-bits) the print-option seems to skip the preview-function and directly prints the e-mail to the default printer. That means I also can't set my pdf-printer for my print job. It seems to be a bug, because the Print-option still shows three dots (Print...) which suggests a dialogue screen should pop up.

Sometimes I want to save (print) an e-mail to pdf in Thunderbird. Since I use version 91.4.1 (32-bits) the print-option seems to skip the preview-function and directly prints the e-mail to the default printer. That means I also can't set my pdf-printer for my print job. It seems to be a bug, because the Print-option still shows three dots (Print...) which suggests a dialogue screen should pop up.

Isisombulu esikhethiweyo

You mention : I'm afraid this setting is already on 'true' But that would mean you should see 'Print Preview' I had default setting: 'print.tab_modal.enabled' = 'True', so I would get the 'Print Preview' screen.

This allows me to check all is ok and choose printer - although beware...the developers of Firefox seem to use the very odd choice of words - they use 'Destination' which basically means 'Select Printer'. (Thunderbird have been forced to use the firefox coding - so obviously it going to need a serious fixing to adapt for Thunderbird users)

When I changed setting 'print.tab_modal.enabled' to 'false' then right on email and choose 'Print', I am now offered the 'Print' screen - see below. The first thing it asks is 'Select Printer'. Although the last printer - my default - is selected, I do have the ability to choose another.

Perhaps you have another setting which is forcing you to by-pass both the 'Print Preview' and the 'Print' window.... Check this setting in the Config Editor: 'print.always_print_silent' If it is set to 'True' then set to 'False'

Funda le mpendulo kwimeko leyo 👍 1

All Replies (4)

more options

Hi - this question was about the opposite - someone wanting to turn off preview and print direct. Check the setting mentioned - in case yours is 'false' then set to 'true'. https://support.mozilla.org/en-US/questions/1357571 Same message mentions workarounds, and that changes are coming, so your version of Thunderbird may have different options.

more options

I'm afraid this setting is already on 'true' (but thanks for your help anyway)

more options

Isisombululo esiKhethiweyo

You mention : I'm afraid this setting is already on 'true' But that would mean you should see 'Print Preview' I had default setting: 'print.tab_modal.enabled' = 'True', so I would get the 'Print Preview' screen.

This allows me to check all is ok and choose printer - although beware...the developers of Firefox seem to use the very odd choice of words - they use 'Destination' which basically means 'Select Printer'. (Thunderbird have been forced to use the firefox coding - so obviously it going to need a serious fixing to adapt for Thunderbird users)

When I changed setting 'print.tab_modal.enabled' to 'false' then right on email and choose 'Print', I am now offered the 'Print' screen - see below. The first thing it asks is 'Select Printer'. Although the last printer - my default - is selected, I do have the ability to choose another.

Perhaps you have another setting which is forcing you to by-pass both the 'Print Preview' and the 'Print' window.... Check this setting in the Config Editor: 'print.always_print_silent' If it is set to 'True' then set to 'False'

more options

Great! However your first solution didn't work (print.tab_modal.enabled), the seconds one does (print.always_print_silent)! Suddenly the cause of this problem occured to me: I'm pretty sure it comes from the addon 'FiltaQuilla', which I recently installed. This addon adds the option of direct printing in filters. Thanks for your help!