Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

reorder accounts

  • 5 iimpendulo
  • 1 inayo le ngxaki
  • 2 views
  • Impendulo yokugqibela ngu sfhowes

more options

In the forum topic https://support.mozilla.org/en-US/questions/1175492 I read about the add on, which I used often in the past. Now I have Thunderbird 60.5.3. When I open the Tools menu and select the option to reorder the accounts, the sub window of sorting accounts (the titles are translated into Dutch) is empty. I have a lot of email accounts (see image). What can I do to reorder the accounts?

Kind regards, Guido van Harten

In the forum topic https://support.mozilla.org/en-US/questions/1175492 I read about the add on, which I used often in the past. Now I have Thunderbird 60.5.3. When I open the Tools menu and select the option to reorder the accounts, the sub window of sorting accounts (the titles are translated into Dutch) is empty. I have a lot of email accounts (see image). What can I do to reorder the accounts? Kind regards, Guido van Harten
Iqhotyoshelwe imifanekiso ekwisikrini

All Replies (5)

more options

Do you have the latest version of Manually sort folders, 1.2.1? It's working here on TB 60.5.3/W10. What other add-ons do you have that could possibly be incompatible with MSF?

more options

Yes, my MSF is 1.2.1, I am working with W10. After your reply I first switched off all the other add-ons, without any result. Also deleting the add-ons (and restarting TB) was succesfull. Now I have TB with only MSF running without the possibility to reorder/sort my accounts.

more options

I'm not sure if this an issue with the Dutch localization or a more general problem. One user suggests a reset procedure. Removing the add-on, restarting TB and reinstalling MSF might work.

more options

Because I used the add-on succesfully in the past years, I am in doubt if my Dutch localization is the cause of my problem. I removed MSF, restart TB and reinstalled MSF, but also without succes...

more options

Did you try the reset procedure? If that doesn't help, I can only suggest you create a new profile with Profile Manager, as it must be caused by something specific to your setup (other users find no issues). To start PM, Windowskey+R, type thunderbird.exe -p

Set up an account, install the add-on, and see if it works. If it does, you can transfer data from the old profile to the new one.

MSF forum: https://github.com/protz/Manually-Sort-Folders/issues/82

Ilungisiwe ngu sfhowes