Sorry, what add-on is that?

This is my standard explanation on how you can change your new tab page, and how to troubleshoot if it doesn't work. Does any of this help?

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste newtab and pause while the list is filtered

(3) Double-click the browser.newtab.url preference and enter your preferred page:

• Page thumbnails (default) => about:newtab
• Blank tab => about:blank
• Built-in Firefox home page => about:home
• Any other page => full URL to the page

Press Ctrl+t to open a new tab and verify that it worked. Fixed?

If problems persist, some potential diagnoses and remedies:

If Firefox won't let you edit this setting: you may have something called SearchProtect on your system. This needs to be removed from the Windows Control Panel. If the status says "locked" we will need to help you investigate an "autoconfig" file.

If Firefox lets you save your change but ignores it: one of your extensions may be overriding it. You can review, disable, and/or remove extensions on the add-ons page. Either:

• Ctrl+Shift+a (Mac: Command+Shift+a)
• "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then cast a critical eye over the list on the right and disable (or remove) anything unknown.

If the change works during your session, but at the next startup is back to the unwanted page: you might have a user.js file in your personal Firefox settings folder (your Firefox profile folder). This article describes how to track down and remove the file: How to fix preferences that won't save.

Any luck?

It is a newtab url add on, I just uninstalled it but still no good. I was easy last time but now have a new to me 2nd hand laptop, I installed Firefox today.

Was the laptop scrubbed for malware before you set up Firefox? if not, try some of the free cleaners in our support article to see whether that helps:

Troubleshoot Firefox issues caused by malware

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

• Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
• Do NOT click the Reset button on the Safe Mode start window

• https://support.mozilla.org/kb/Safe+Mode
• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes