Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do i stop unsolicited web sites from appearing

  • 1 tontu
  • 2 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy philipp

more options

After i have opened a new web page, whenever i click in that page for the first time I frequently get another, unrelated, web page opening trying to get me to download something. how do I stop this?

After i have opened a new web page, whenever i click in that page for the first time I frequently get another, unrelated, web page opening trying to get me to download something. how do I stop this?

All Replies (1)

more options

hello bobscats, this sounds like a problem possibly caused by malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware