Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Chủ đề này đã được lưu trữ. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

Bookmarks disappeared 3 days after upgrading to version 8

  • 2 trả lời
  • 11 gặp vấn đề này
  • 6 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

Jennv
Jennv
more options

I upgraded to Firefox 8 three days ago. Today, I opened Firefox and clicked on "bookmarks". All of the folders I created to sort my bookmarks were gone. The only bookmarks I have left are those that were in the "unsorted bookmarks" folder. I tried the "restore" command (Show All Bookmarks>Import and Backup> Restore>) but it didn't work; I clicked on each date shown, but my bookmarks and my folders did not come back. Now what? My bookmark folders were all under "Bookmark Menu", if that helps. Thanks!!

I upgraded to Firefox 8 three days ago. Today, I opened Firefox and clicked on "bookmarks". All of the folders I created to sort my bookmarks were gone. The only bookmarks I have left are those that were in the "unsorted bookmarks" folder. I tried the "restore" command (Show All Bookmarks>Import and Backup> Restore>) but it didn't work; I clicked on each date shown, but my bookmarks and my folders did not come back. Now what? My bookmark folders were all under "Bookmark Menu", if that helps. Thanks!!

Tất cả các câu trả lời (2)

lucoia
lucoia
more options

For me it was the "browser virtalization" of zone alarm, I disabled it, deleted the places.sqlite in the mozilla appdata folder to create a new profile and everything comes back to normal.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.