Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Google Business Review link not working on mobile

  • Không có trả lời
  • 0 gặp vấn đề này
more options

For my business profile on Google, there is an option to generate and share a link to clients that allows them, with one tap, to navigate to the page for writing a Google Review.

I hyperlinked this url into some text and a png of a thumbs up icon in the body of an email in Gmail.

On Firefox Desktop (and other browsers including mobile Samsung Internet), there's no problem. The link takes me right to the page.

On mobile, the link throws a 404 error.

I'm using a Samsung Galaxy Flip 5 Android 14 Firefox Version 133.0.3 Cleared cache Does not work in private tabs either

Here are those details:

Review Link generated by Google: https://g.page/r/CZU9ZqRULlsREAE/review

Link I get when I send the email to myself and click on the text or image: https://ci3.googleusercontent.com/meips/ADKq_NYjIs6gPJtMZZ9_PVVs93qcPTvn8WnbMwzTz35PpM6sMZTPVGixOtD2Rhuv4fJ13I7TrsKkVfw_XdcZ3pzY0DQ223tkm6n03QN9sAN-s7T857aqdTp0I2CSwoI8K5tdEW9BtElr29F7uLjXZ_Psnv5CODjRSL51HwY=s0-d-e1-ft#https://mcusercontent.com/0f7c1c8a488a71bbf311193b0/images/cd9d6dd3-c126-8a4d-0664-ed11b413b61f.png

I've reached out to Google for help, but they simply told me to use other browsers. Since I can't control which browsers my clients use, and because I want this to be as easy and direct as possible, I have settled to include instructions in the email for Firefox users to click on a hyperlink that takes them to the business page, rather than the review-writing page directly, for now.

In the meantime, does anyone know what's going on here and how to resolve this issue?

Thanks very much. Jake

For my business profile on Google, there is an option to generate and share a link to clients that allows them, with one tap, to navigate to the page for writing a Google Review. I hyperlinked this url into some text and a png of a thumbs up icon in the body of an email in Gmail. On Firefox Desktop (and other browsers including mobile Samsung Internet), there's no problem. The link takes me right to the page. On mobile, the link throws a 404 error. I'm using a Samsung Galaxy Flip 5 Android 14 Firefox Version 133.0.3 Cleared cache Does not work in private tabs either Here are those details: Review Link generated by Google: https://g.page/r/CZU9ZqRULlsREAE/review Link I get when I send the email to myself and click on the text or image: https://ci3.googleusercontent.com/meips/ADKq_NYjIs6gPJtMZZ9_PVVs93qcPTvn8WnbMwzTz35PpM6sMZTPVGixOtD2Rhuv4fJ13I7TrsKkVfw_XdcZ3pzY0DQ223tkm6n03QN9sAN-s7T857aqdTp0I2CSwoI8K5tdEW9BtElr29F7uLjXZ_Psnv5CODjRSL51HwY=s0-d-e1-ft#https://mcusercontent.com/0f7c1c8a488a71bbf311193b0/images/cd9d6dd3-c126-8a4d-0664-ed11b413b61f.png I've reached out to Google for help, but they simply told me to use other browsers. Since I can't control which browsers my clients use, and because I want this to be as easy and direct as possible, I have settled to include instructions in the email for Firefox users to click on a hyperlink that takes them to the business page, rather than the review-writing page directly, for now. In the meantime, does anyone know what's going on here and how to resolve this issue? Thanks very much. Jake
Đính kèm ảnh chụp màn hình

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.