Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox crashes

  • 6 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi richkane

more options

My Firefox on my new Mac keeps crashing every time I try to attach a PDF file to an email or upload a photo to Facebook. Every time, whenever I try to use the uploader. Not a Mac problem.

I can't submit a crash report because there are no crash reports to produce. I don't want to have to go back to Chrome but I guess I might have to.

My Firefox on my new Mac keeps crashing every time I try to attach a PDF file to an email or upload a photo to Facebook. Every time, whenever I try to use the uploader. Not a Mac problem. I can't submit a crash report because there are no crash reports to produce. I don't want to have to go back to Chrome but I guess I might have to.

Giải pháp được chọn

hi, that's a known problem with the macos mojave update unfortunately. mozilla's developers are working on a fix for firefox and that should be ready in the next couple of days.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (6)

more options

Giải pháp được chọn

hi, that's a known problem with the macos mojave update unfortunately. mozilla's developers are working on a fix for firefox and that should be ready in the next couple of days.

more options

Thanks so much. So, by the end of the week it should be fixed?

more options

yes, a firefox 62.0.3 update with a fix is in the making

more options

the update is now generally available. could you retest in firefox 62.0.3 to see if the problem was addressed in your case as well?

more options

For more information about updating Firefox, see this article: Update Firefox to the latest release

more options

Thanks, it seems to be fixed now after the update today.