Firefox works on AT&T DSL but won't connect on my hotspot
Just bought a new Consumer Cellular ZTE mobile hotspot to cut the cord with AT&T. Firefox has always worked with the DSL and now when I turn on the hotspot and connect it won't, keep getting "server not found" retry connection. I have exhausted several checks and it still won't connect. I have Windows 10 and Internet Explorer connects up with no issues. I don't want to have to use that!
As soon as I go back to the DSL it all works. What am I missing?
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I made an error, my operating system is Windows 8.1, from "drplc1".
Have you viewed the "Tour and Overview" for that device? https://www.consumercellular.com/Info/PhoneDetails/676/ZTE-Mobile-Hotspot#videos
Also, there's a Manual available there. https://www.consumercellular.com/Content/PDFs/Manuals/ZTE%20%20Mobile%20HotSpot%20-%20User%20Guide.pdf
How about reading the Customer Reviews? https://www.consumercellular.com/Info/PhoneDetails/676/ZTE-Mobile-Hotspot#reviews
By Joseph D., PA, Friday, February 05, 2016 "FYI, The Password was not on the bottom of my device.. I "found" it in the setting on the Hotspot."
the-edmeister said
Have you viewed the "Tour and Overview" for that device? https://www.consumercellular.com/Info/PhoneDetails/676/ZTE-Mobile-Hotspot#videos This was done before the hotspot was purchased. Also, there's a Manual available there. https://www.consumercellular.com/Content/PDFs/Manuals/ZTE%20%20Mobile%20HotSpot%20-%20User%20Guide.pdf The manual received with the unit was the same as on the website. How about reading the Customer Reviews? https://www.consumercellular.com/Info/PhoneDetails/676/ZTE-Mobile-Hotspot#reviews Customer reviews were evaluated prior to purchase. By Joseph D., PA, Friday, February 05, 2016 "FYI, The Password was not on the bottom of my device.. I "found" it in the setting on the Hotspot." My info was on the inside under the battery and labeled very well and the manual said if it was not available inside use the LCD display and settings to acquire it. My issue is everything works correctly using Internet Explorer but when I try to use Firefox (my first choice) or Google Chrome both say "server not found/retry connection" whereas they worked without issue when using my DSL thru a wireless router. My computer is set up correctly and connects to the hotspot with no issues.