Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Bookmarks is still stalling and freezing for more than 20 seconds!

  • 2 trả lời
  • 2 gặp vấn đề này
  • 6 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

This is my second query. Mozilla sent me a 'fix' problem email and I tried all the suggestions, but still... the freeze, stall problem with bookmarks persists.

Now after doing all that's been suggested Firefox Bookmarks is stalling... MORE often:

I got to 'Show all Bookmarks' and once it gives me that page, I click on an item...

STALL FOR 5-10 seconds

I click and select a bookmarked address

STALL AGAIN for 5-8 seconds

I delete a book mark

STALL AGAIN... 5 seconds

On and On and On...

Does this problem have to do with Synching Firefox with 2-3 other computers? Should I just disable synching?

This is my second query. Mozilla sent me a 'fix' problem email and I tried all the suggestions, but still... the freeze, stall problem with bookmarks persists. Now after doing all that's been suggested Firefox Bookmarks is stalling... MORE often: I got to 'Show all Bookmarks' and once it gives me that page, I click on an item... STALL FOR 5-10 seconds I click and select a bookmarked address STALL AGAIN for 5-8 seconds I delete a book mark STALL AGAIN... 5 seconds On and On and On... Does this problem have to do with Synching Firefox with 2-3 other computers? Should I just disable synching?

Tất cả các câu trả lời (2)

more options

Hello, Thanks for letting us know about your problem. It seems that some Files of your profile might be corrupted. Please do the following

  1. Go menu and then click on the help question mark which is situated at bottom.
  2. click on Troubleshooting Information and then click on Show Folder Button
  3. In the folder delete the following file and folder
    • places.sqlite
    • bookmarkbackups

Restart your Firefox.

Now sync again and your problem must be fixed. Please let us know if this does not solve your problem.

Regards

Được chỉnh sửa bởi Moses vào

more options

You should be cautious with deleting the bookmarkbackups folder as well as that will remove all JSON backups and you lose all the bookmarks and you won't be able to rebuild the places.sqlite database. You normally only need to remove the places.sqlite to recover from issues with this file.

You should disconnect from Sync temporarily before deleting the places.sqlite file.

See also: