Thunderbird Community Forum

I'm finding threads that include the correct emails for the subject, but also additional emails that do NOT relate to the original subject. How do I pull the other "subjects" from being in the wrong thread and create their own thread. See the highlighted emails in the attached image. Each color represents a separate thread that should stand on its own.

Thanks.

trying to import my emails and folders from outlook into tbird via windows cvs file Outlook file from an old pc and need my emails. its not giving me an option to import emails just address book. if I use excel file it doesnt even see it. what do I need to do? and it keeps crashing on me

I'm using Thunderbird for desktop and android. Everything is nicely organized on my desktop. Subfolders are contained inside parent folders as they should be. However, on Android all of the subfolders are outside of the parent folder. Is there a way to fix this on Android so all of my subfolders are organized back inside the main folder?

Thank you! Tim

Two strange things happened with my Thunderbird emails today, all POP3. In the folder with emails from my sister (top folder with a few hundred emails, subfolders going back to 2004 with thousands of emails), all the emails after Nov. 7 had disappeared. That could be a only a couple of dozen emails. They also disappeared from my iPhone. (Now play the Twilight Zone music).

Then there is a folder called Randy (me) with various subfolders going back as long. Many fewer emails were there. It was mostly for receiving bcc's of emails sent from my iPhone, and most of those had been moved immediately to my Sent folders. They are still there. But there still should have been hundreds of emails. Every single one, plus all the subfolders, have disappeared.

A fix I've seen here might be to rebuild the entire message database. That would only work if the messages were still there but simply not synced any more. Last time I did it I had all the messages, but the search function had become erratic. It took overnight. Given that I still have most of my emails and the search function seems to be working, I'm afraid that I could do more harm than good by rebuilding the database.

I have my entire TB profile backed up. I could use that, but then I'd lose everything in/out since 10 days ago, when I left on an extended trip to France. That would include lots of daily reporting to friends and family about the trip.

There doesn't seem to be any way to restore just one folder, which would be ideal.

Thanks for any suggestions.

Suddenly, bizarrely, some of my sub folders have disappeared. They are not "greyed out". They have totally disappeared. I now missing important content, that I need. I have been unable to find a solution by browsing on this forum. Can anyone help? And if they are gone for good, can anyone suggest how I can prevent this from happening again?

I keep getting a warning...Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox. I have no idea why it started or what that means. Help please?! Now I cannot even write an email. It's like it signed me out?

Why would we suddenly stop receiving emails on ALL our thunderbird emails at 300 pm 11/20/24? Some get message local network down. Can send test and that goes through but outside vendors not receiving. How do we troubleshoot? need help because do not know where to look

good day First I was informed to empty my mailbox, I have already deleted about 400 emails from a folder. Hold down Ctrl, e.g. select 27 emails, right click, trash can symbol - 27 emails deleted. If I continue to do this, only the bottom of the selected emails will be deleted. Deleting another 600 emails in this way would take the whole day. What is the reason for this, how can I fix the problem?

Hello. A few months ago, folk on here kindly helped me fix my connection to Outlook accounts. But, suddenly, things have gone wrong... though I have done nothing with any settings. I get the message: "You are about to override how Thunderbird identifies this site." If I click on "Get Certificate", nothing happens. If I remove ".587" from the field, I get "Peer's Certificate is not recognised". But I can't get or send any emails. Does anyone have any suggestions, please? Thanks!

Whenever I delete an e-mail from my inbox, all the other messages disappear. I have to exit Thunderbird and re-enter to get them back. What is going on and how do I fix it please ?

I created a saved search on Thunderbird (POP, mac M1) to get all messages not older that 5 days. The result is aberrant: only a few messages are found and not the right ones.

I tried deleting and recreating the smart folder, with no success. I also tried to compact folders. No improvement.

I am running 128.4.4 on Mac 15.1.1. When a message is received and viewed under Original HTML when viewing the email, I have the standard yellow images removed bar at the top of the email. Still, the option button on the right is no longer available to select download.

I have tried the following with no luck: a. Restarted in safe mode with no add-ons b. Made sure that the Allow remote content is unchecked. c. Made sure that permissions.default.image is set to 1 d. Reinstalled Thunderbird e. Made sure that exceptions for the add-ons are empty. f. Clearing out disk cache and history.

Thanks in advance for any help.

I keep getting emails that are unread or labeled "important" not visible in my inbox, while still showing in the list of folders that there's unread messages in the inbox. it's a gmail account. There's no filters, I've tried repairing the folder. I just noticed this happening in multiple gmail accounts. This is literally a critical failure for thunderbird and I'll need to find a replacement if I can't fix this.

Emails I SEND to recipients (some? all?) arrive completely blacked out. If the recipient HIGHLIGHTS where the text should be with the cursor, the text magically appears. Using Windows dark mode. Is there something I can do to fix this?

Running Thunderbird 115.16.0esr (64-bit) on Ubuntu 22.04.5 LTS fresh install.

Steps to reproduce: If I right click on any email in the inbox and select "Open Message in New Window", the message does not appear.

Actual Behaviour: However, another dot appeared beside the Thunderbird icon in the Gnome Dock. Clicking on the Thunderbird icon brings up a couple of thumbnails, one of the main application and one containing the message that was opened. Clicking on the thumbnail does nothing.

Expected Behaviour: The message window should come into view and clicking on the thumbnail in the dock should also bring this window up.

I believe this is a bug but if it is some configuration issue or workaround exists, I would appreciate the help.

Additional info: $ uname -a Linux ubox 6.8.0-49-generic #49~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Wed Nov 6 17:42:15 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

Gnome version: 42.9

Graphics: NVIDIA Corporation GM107 [GeForce GTX 750 Ti]

Windowing System: X11