ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox just removed most of my addons including my password manager with NO WARNING!

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 8 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

more options

I used a password manager that I INSTALLED FROM THE FIREFOX ADD ON WEBSITE using the normal method, and it has been put in the LEGACY addons folder.

I can no longer use this add on and was given no warning. My browser just started and then my addons were gone.

I had passwords and security questions for my websites saved in the password manager.

Without access to the passwords AND ANSWERS TO THE SECURITY QUESTIONS, what will I do to log on to my financial websites and other important sites.

THERE WAS NO WARNING GIVEN. I only download addons through the browser from the official website, and now feel that add ons can NEVER BE TRUSTED AGAIN!

--Did this happen to other people or just me? --How do I open the add on and get the information out to save it?

I used a password manager that I INSTALLED FROM THE FIREFOX ADD ON WEBSITE using the normal method, and it has been put in the LEGACY addons folder. I can no longer use this add on and was given no warning. My browser just started and then my addons were gone. I had passwords and security questions for my websites saved in the password manager. Without access to the passwords AND ANSWERS TO THE SECURITY QUESTIONS, what will I do to log on to my financial websites and other important sites. THERE WAS NO WARNING GIVEN. I only download addons through the browser from the official website, and now feel that add ons can NEVER BE TRUSTED AGAIN! --Did this happen to other people or just me? --How do I open the add on and get the information out to save it?

วิธีแก้ปัญหาที่เลือก

Sorry, the Add-ons team is working on a fix for this. It looks like a certificate used to sign many popular extensions expired. (The verification process checks that certificate.)

I don't know how soon re-signed versions of those extensions will become available, or whether another workaround will be discovered. We are all hoping to learn more soon.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (1)

more options

วิธีแก้ปัญหาที่เลือก

Sorry, the Add-ons team is working on a fix for this. It looks like a certificate used to sign many popular extensions expired. (The verification process checks that certificate.)

I don't know how soon re-signed versions of those extensions will become available, or whether another workaround will be discovered. We are all hoping to learn more soon.