Thunderbird Community Forum

on Windows 11, my installation of Thunderbird was only partially successful. I created my own installation path, as permitted by the Thunderbird installation instruction which included a "Local Folders" folder as a placeholder for all of my wife mail folders. But after copying all of her mail folder to C:Program Files\Mozilla Thunderbird\Local Folders - Thunderbird can't find them . The installation app gave no warning of impending doom. Any ideas about what might have gone wrong? I installed Thunderbird several times into slightly different paths - but not the default because I do my own backups and need to know where my files are located. Even though I am the administrator of the system I also got some messages telling me I wasn't an authorized user. Thanks for any tips, ideas or even complete solutions are appreciated. Geoff Tennille

C:Program Files\Mozilla Thunderbird\Local Folders has all my mail folders from my previous computer - but Thunderbird can't find them - Why? I can send and receive e-mail but none of my folders are available

Thunderbird version 128.4.3esr (64-Bit): I followed the instructions (tools > export for mobile), but no accounts are shown to be exported to my Android mobile. Following the support link there, I do not see why my account is configured in a way that is not supported by Thunderbird for Android. On my earlier mobile, this account could be used.

I access several email addresses on several devices. A couple of months ago, I stopped being able to download emails from my Hotmail account to my desktop (where I keep all the good stuff). Thunderbird didn't like my password, though it was working okay everywhere else. I have now changed the password and Thunderbird still doesn't like it. What else can I do?

Hello Folks Incoming email is posted directly to my Trash folder and not to my Inbox on my Thunderbird program. Can anyone help me with this problem please? Terry O 2shea@email.com

Cannot connect Thunderbird on Win11 to my email account on mobile.charter.net. TBird recognizes mobile.charter.net and returns the configuration but subsequent login fails and is presenting mail.twc.net on the login screen. Outlook will connect using mail.twc.net. Any ideas?

Please Help Me. Have been a Thunderbird user for over 10 years. I have "new" desktop with windows 11. when setting up my thunderbird account for my three email accounts the gmail setup when fine, but the other two accounts will not SEND emails. All settings are same for incoming and outgoing SMTP. Have spoken with TWC and confirmed the settings and they said it's on your end. Please Help! thanks.Mike

Apologies if this is a very basic question but I've searched for an answer and not found one that works. I'm using Thunderbird 128.4.3 on a Windows 10 desktop PC.

If I click on a message which already has several replies, each reply is opened in a separate tab. I thought there was an alternative to this, and indeed a found a piece about it, which includes this advice:

Enable threading on a folder... Open the View menu... In the Sort by submenu, choose Threaded. Your messages will be bundled into tree structures that can be expanded or collapsed with the > or v arrow next to the subject.

Unfortunately, when I looked at the settings for a few of my folders, the Threaded option was already ticked. But the ladder-with-indents display I w as expecting (and hoping for) doesn't appear. I'd be grateful for any advice.

Many thanks.

stopped sending emails. a new error message : login to smtp comcast.net with username( the only email address I have ever had) failed. i have no idea what to do. Yesterday I got a completely different error message about some authentication B.S. a couple of people have responded with suggestions that I dont understand. how do you check something when you dont know what it should be ?

Hi I have been at this for almost 2 days and have accomplished nothing. I am trying to get Thunderbird calendar and Zoho calendar to sync.

Everything is fine on Zoho but I can't find anything about syncing for Thunderbird. I am looking for CalDAV but it doesn't exist for my calendars.

If someone can help me I would be really thankful.

Thanks Norma C.

I am running Thunderbird snap 128 esr on Ubuntu 24.4. A few days ago the usual alert popped up advising me that a new version of Thunderbird was available. I duly closed the programme, waited a little while and then reopened it. But on checking I found that it was still stuck on 128.4.2, while the release notes say that the latest version is 128.4.4. Yesterday the alert appeared again. I again closed and opened the programme but found it to be still on 12.4.2. The same thing happened again today. Any idea why Thunderbird is apparently not updating? NB: Each day the alert is reducing by one the number of days in which it says Thunderbird will be automatically updated.

I do not receive attached files in my emails. As far as I know all my server settings are correct. I have disabled my VPN so that is not interfering as it does with sending emails. Thunderbird was set up to preview pdf docs but it doesn't.

Since today, when I opened TB on my M1 mac, the cursor suddenly started multicolour circling and nothing happened. below the following message comes host contacted. sending login information Force quit TB but nothing changed. restarted the mac but nothing changed switched off wifi . then the circling stopped and could check, delete old email. the moment wifi is switched on , the cursor starts circling and cannot do anything. i think TB is not connecting to internet. Please help solve the problem

Dear all, Since two days my e-mails are downloaded multiple times, i.e. I receive one and the same mail up to 10 times or more. I have 3 accounts, but only two of them have this problem. The account without problem is with a different provider. What could be the reason? What could I do? Many thanks and best regards, Ute

I just left from Postbox (on macos) since this program has been sold to another company and is not maintained anymore. Postbox is designed after Thunderbird. It has a convenient feature: displaying Location in the headers of displayed messages. For those users who have a lot of mailboxes, this can be quite helpful. If no add-on can do this, I suggest that it is implemented in Thunderbird itself.

Dear Sir or Madam, Since last monday I'm unable to receive Thunderbirds messages but can send and the 2 emails went into my local folders file now instead of my daviddss2007@aol.com sent file (see attachedment). I am unable to carry out any functions of my current files in daviddss2007@aol.com (eg move, change or delete). I've also noticed if I try other methods to retrieve messages I get the 1st attachment each time on my screen. I've tried checking my Settings / Account settings with my very limited experience and all the settings appear to be correct according to other blogs I've read. As further info when I open my Thunderbirds page it is not normal for the page to show permanently daviddss2007@aol.com: Connected to imap.aol.com... (see 3rd attachment). Normally it would search for emails received in my INBOX and if nothing found remain empty?. I hope the attachments assist - so PLEASE HELP Dave S Smith

I want to send some attachments with Thunderbird but suddenly, yesterday, I am unable to get My Documents to open and select the required file. I can open Thunderbird as normal, and I can send text only emails, but when I select "Attach" then My Documents comes up but as soon as I click on ant folder then I get the message "Attach file - Not Responding". The window just stays like that until I close the programme.

This a new problem from 1 day ago.

I am using Windows 11, 64 bit Pro, fully up-to-date; I use Hitman Pro, fully up-to-date, 64 bit; and I use Malwarebytes, fully up-to-date, 64 bit. I have a Lenovo Thinkbook i7 with 1gig hard-drive and 16 gb RAM.

I keep everything current and up-to-date, and programmes like Adobe Acrobat 2020, Hitman Pro, Malwarebytes are all paid-up subscriptions and all up-to-date.

Perhaps someone might have a solution to save having to to reformat my Email programme to Firefox or MS Messenger or some other thing.