Bookmarks restore doesn't work/can't bookmark
So a few weeks ago I finally upgraded to 49 something. Bookmarks worked normally after the upgrade. But yesterday my computer froze and I had to reboot. Bookmarks and history suddenly missing, can't create bookmarks. Found Restore, can see a list of backup bookmark files with dates and file size, but get message "unable to process backup file." Browsed for possible solutions. Ascertained that I only have the one profile. Downloaded 50.0, installed, rebooted. Still nothing. I did not install any new add-ons as far as I know. Not doing any syncing. (By the way, I view my bookmarks as a sidebar.)
What to try next?
Dell laptop, Vista.
cfcf மூலமாக திருத்தப்பட்டது
All Replies (3)
Look on your desktop. Do you see a folder called; Old Firefox?
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Separate security Issue: Update your Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).
Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.
Flash Player Version: 23.0.0.207 Flash Player (Linux) Version 11.2. 202.643
https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download.
https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download.
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Thanks for the reply.
1) Unfortunately there is not an Old Firefox folder on my desktop. Only Firefox icons. There's a new one there since I installed 50. I moved the previous one (49) to the bar on my desktop (my operating system is Vista). Is there someplace else I should be looking for Old Firefox?
2) I refuse to use Internet Exploder, so I hope I can skip anything related to that.
3) I try to avoid updating Flash, and I had it disabled (before updating Firefox) so it would only run when I said yes. So many times Flash wants to do things I don't want or need and am not expecting. Could this be causing a problem since I updated Firefox? Is there something I should be doing, keeping in mind that my operating system is Vista?
4) I do not know anything about graphics drivers. Wouldn't this have updated when I installed 49 and 50?
- 4
Firefox is a web browser only. Most everything else would be from plugins.
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Old flash versions can have issues and may be blocked for safety or security reasons.
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There is one good use for Win IE. That's to download Firefox.
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Firefox during a refresh places the Old Firefox only on the desktop.
Type about:profiles<enter> in the address bar. How many profiles are listed?
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible