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Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 10.1.7 Adobe PDF Plug-In For Firefox and Netscape 10.1.0

Having more than one version of a program may cause issues.

Update your Flash Player v16.0.0.296
https://www.adobe.com/products/flashplayer/distribution3.html

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

Thanks! I did that but it doesn't help.

-(

And after firefox upgrade even the non-restart addons keep being disabled!

Application Basics

Name: Firefox Version: 35.0.1 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0 Multiprocess Windows: 0/1

Crash Reports for the Last 3 Days

All Crash Reports

Extensions

Name: Adobe Acrobat - Create PDF Version: 1.1 Enabled: false ID: web2pdfextension@web2pdf.adobedotcom

Name: Avast Online Security Version: 10.0.2502.149 Enabled: false ID: wrc@avast.com

Name: Easy Copy Version: 2.5.2 Enabled: false ID: easycopy@smokyink.com

Name: Google™ Translator Version: 0.3.2 Enabled: false ID: jid1-dgnIBwQga0SIBw@jetpack

Name: The Addon Bar (restored) Version: 3.2 Enabled: false ID: the-addon-bar@GeekInTraining-GiT

Name: ThinkVantage Password Manager Version: 3.0 Enabled: false ID: {FCF36B88-1BBA-487f-B64B-D2E8980A9293}

Name: Zotero Version: 4.0.25.2 Enabled: false ID: zotero@chnm.gmu.edu

Graphics

Adapter Description: ATI Mobility Radeon HD 545v Adapter Drivers: aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM: 512 ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 100 Device ID: 0x9553 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) Driver Date: 7-27-2010 Driver Version: 8.761.0.0 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 215b17aa Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (ATI Mobility Radeon HD 545v Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.history_expire_days.mirror: 180 browser.places.smartBookmarksVersion: 7 browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20150122214805 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20150122214805 browser.startup.homepage_override.mstone: 35.0.1 browser.tabs.warnOnClose: false dom.ipc.plugins.enabled.npietab2.dll: true dom.max_chrome_script_run_time: 0 dom.mozApps.used: true dom.w3c_touch_events.expose: false extensions.lastAppVersion: 35.0.1 font.internaluseonly.changed: true gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-gmpopenh264.lastUpdate: 1417732198 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1422390732 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1422391828 places.history.expiration.transient_current_max_pages: 103719 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1420399357

Important Locked Preferences

JavaScript

Incremental GC: true

Accessibility

Activated: false Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7

NSS Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSSMIME Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSSSL Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSUTIL Expected minimum version: 3.17.2 Version in use: 3.17.2

Experimental Features

I found this, hope it helps.

cor-el said

It is possible that there is a problem with the file(s) that store the extensions registry. Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

• https://support.mozilla.org/kb/Profiles

New files will be created when required. See "Corrupt extension files":

• http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
• https://support.mozilla.org/kb/Unable+to+install+add-ons

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available. If this hasn't helped then also delete possible addons.json and addons.sqlite files. You can also check for problems with preferences.

• http://kb.mozillazine.org/Preferences_not_saved
• http://kb.mozillazine.org/Resetting_preferences