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why is the computer keeps stopping every time i get an e-mail then resumes

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  • Last reply by iamjayakumars

walkman9753
walkman9753
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every time I get an e-mail the computer freezes then pings telling me I have an e-mail then continues on with what ever I am doing. I can not find out how to disconnect the e-mail alerts.

every time I get an e-mail the computer freezes then pings telling me I have an e-mail then continues on with what ever I am doing. I can not find out how to disconnect the e-mail alerts.

All Replies (1)

iamjayakumars
iamjayakumars
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

To Enable SafeMode

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
  • Once you get the pop-up, just select "'Start in Safe Mode"

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")