Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox keep crashing

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 8 views
  • Last reply by firefox1126

firefox1126
firefox1126
more options

These are the most recent crash reports. Firefox opens but will not stay open. I have removed and reinstalled and this keeps happening.

7c8c01f3-f3ce-4b88-9015-dc7475622daa 8/31/2015 2:37 PM bp-15e0cc68-0611-4ba5-93ac-dcfda2150831 8/31/2015 9:11 AM bp-1ff976ab-162f-45b3-9e8b-c4be12150828 8/28/2015 11:27 AM

These are the most recent crash reports. Firefox opens but will not stay open. I have removed and reinstalled and this keeps happening. 7c8c01f3-f3ce-4b88-9015-dc7475622daa 8/31/2015 2:37 PM bp-15e0cc68-0611-4ba5-93ac-dcfda2150831 8/31/2015 9:11 AM bp-1ff976ab-162f-45b3-9e8b-c4be12150828 8/28/2015 11:27 AM

All Replies (2)

Machine Master
Machine Master
more options

Hello there,

Clearing your browsers cookies and cache can help remove excess data that could be causing Firefox to crash.

You can try and clear the cache/cookies by doing the following:

1. Click the menu button and choose “History” 2. Then click “Clear Recent History” 3. Clear everything and tick all the boxes before clicking on “Clear Now”

Finally, relaunch your browser and see if the issue still persists.

Hope this helps!

firefox1126
firefox1126 கேள்வியின் உரிமையாளர்
more options

The issue is still there. This is the latest crash details.

bp-8d82dcf8-037e-41ff-8529-8f9412150831 8/31/2015 3:45 PM