Cannot enable threading view for messages

Apologies if this is a very basic question but I've searched for an answer and not found one that works. I'm using Thunderbird 128.4.3 on a Windows 10 desktop PC. If I … (read more)

Apologies if this is a very basic question but I've searched for an answer and not found one that works. I'm using Thunderbird 128.4.3 on a Windows 10 desktop PC.

If I click on a message which already has several replies, each reply is opened in a separate tab. I thought there was an alternative to this, and indeed a found a piece about it, which includes this advice:

Enable threading on a folder... Open the View menu... In the Sort by submenu, choose Threaded. Your messages will be bundled into tree structures that can be expanded or collapsed with the > or v arrow next to the subject.

Unfortunately, when I looked at the settings for a few of my folders, the Threaded option was already ticked. But the ladder-with-indents display I w as expecting (and hoping for) doesn't appear. I'd be grateful for any advice.

Many thanks.

Asked by mail226 15 minutes ago

Firefox won't open

Firefox abruptly stopped working on my MacBook Air. When logged in as the admin, Firefox works fine. When a 2nd user logs into an account on the Mac, and tries to open … (read more)

Firefox abruptly stopped working on my MacBook Air. When logged in as the admin, Firefox works fine. When a 2nd user logs into an account on the Mac, and tries to open Firefox, Firefox asks to install a helper tool. If I do so (with the admin credentials), the helper tool prompt goes away, but then if I click to open Firefox the icon just bounces and I get an "application not responding" warning.

I have tried refreshing Firefox from the admin account. I deleted Firefox and deleted all user profiles, re-installed Firefox, and still the same thing happens (works fine on admin account, does not work for any other user on the Mac). I am also unable to open Firefox in troubleshoot mode (option key). Even with the option key the Firefox icon bounces on the dock and never opens.

I can't share any data because I can't open the app.

Any help would be appreciated.

Thanks.

Asked by evans.jeffreya 23 minutes ago

Thunderbird 132.0.2 crashes under MacOS 15.1.1

I recently (a week or two ago) updated my Thunderbird mailer to version 132.0.2, and it ran fine. Then two days ago I updated the MacOS on my 2018nMacBook Pro laptop from… (read more)

I recently (a week or two ago) updated my Thunderbird mailer to version 132.0.2, and it ran fine. Then two days ago I updated the MacOS on my 2018nMacBook Pro laptop from 15.1.0 to 15.1.1. Now Thunderbird crashes when I attempt to open it.

I have a several weeks old "time machine" backup that I could roll everything back to, but prefer not to lose the work I've done in the intervening time.

Suggestions?

Asked by joe.west1 24 minutes ago

How to stop prompts for location permission when turned off by admin?

Hi, I just installed Windows 11, version 24H2 and now in Firefox I'm continually prompted with "Awaiting Location Permission, Grant Firefox location permission in system … (read more)

Hi, I just installed Windows 11, version 24H2 and now in Firefox I'm continually prompted with "Awaiting Location Permission, Grant Firefox location permission in system settings".

The problem that location has been turned off by admin on this computer. How can I stop these continual prompts from Firefox? I have checked the box in Settings to block location requests from new websites but am still getting the prompts.

Thank you.

Asked by cdeland 2 hours ago

Last reply by cdeland 1 hour ago

Expired certificate to updates.tb.ask.com

Recently I started using Bit Defender. I have been getting these security messages: Suspicious connection blocked now Feature: Online Threat Prevention firefox.exe att… (read more)

Recently I started using Bit Defender. I have been getting these security messages: Suspicious connection blocked now

Feature: Online Threat Prevention

firefox.exe attempted to establish a connection relying on an expired certificate to updates.tb.ask.com. We blocked the connection to keep your data safe since websites must renew their certificates with a certification authority to stay current, and outdated security certificates represent a risk

Asked by jameshenright 1 hour ago

Sky Message.

I am having problems with log into my Sky email account as each time I log into the (Yahoo mail) I get the following message come up as show in the image below. message… (read more)

I am having problems with log into my Sky email account as each time I log into the (Yahoo mail) I get the following message come up as show in the image below.

message	"Control character in cookie value or attribute."

I am able to access my Sky email by other browser "Google Chrome) Any advice on how to correct the issue.

Thank You.

Asked by Red Terry 4 days ago

Last reply by Red Terry 1 hour ago

Hotmail doesn't work on my most important computer

I access several email addresses on several devices. A couple of months ago, I stopped being able to download emails from my Hotmail account to my desktop (where I keep a… (read more)

I access several email addresses on several devices. A couple of months ago, I stopped being able to download emails from my Hotmail account to my desktop (where I keep all the good stuff). Thunderbird didn't like my password, though it was working okay everywhere else. I have now changed the password and Thunderbird still doesn't like it. What else can I do?

Asked by chps54 2 hours ago

Last reply by chps54 1 hour ago

Windows update?

My PC did a windows update, a few days ago and now my thunderbird account will not send or receive emails. I have checked the server settings and they are the same as on … (read more)

My PC did a windows update, a few days ago and now my thunderbird account will not send or receive emails. I have checked the server settings and they are the same as on my phone, but I can send and receive via my phone but not on my PC? Any help would be gratefully accepted.

Asked by michaela.prout 1 hour ago

unable to receive attachments

I do not receive attached files in my emails. As far as I know all my server settings are correct. I have disabled my VPN so that is not interfering as it does with sen… (read more)

I do not receive attached files in my emails. As far as I know all my server settings are correct. I have disabled my VPN so that is not interfering as it does with sending emails. Thunderbird was set up to preview pdf docs but it doesn't.

Asked by davidheeren 1 hour ago

Thunderbird snap v128.4.4 esr not installing.

I am running Thunderbird snap 128 esr on Ubuntu 24.4. A few days ago the usual alert popped up advising me that a new version of Thunderbird was available. I duly close… (read more)

I am running Thunderbird snap 128 esr on Ubuntu 24.4. A few days ago the usual alert popped up advising me that a new version of Thunderbird was available. I duly closed the programme, waited a little while and then reopened it. But on checking I found that it was still stuck on 128.4.2, while the release notes say that the latest version is 128.4.4. Yesterday the alert appeared again. I again closed and opened the programme but found it to be still on 12.4.2. The same thing happened again today. Any idea why Thunderbird is apparently not updating? NB: Each day the alert is reducing by one the number of days in which it says Thunderbird will be automatically updated.

Asked by William Skinner 20 hours ago

Last reply by William Skinner 2 hours ago

löschen von Nachrichten mit Umschalt+Entf

Ich habe in der Benachrichtigung zu der Funktion "löschen von Nachrichten mit Umschalt+Entf" den Warnhinweis "diese Nachricht nicht mehr anzeigen" versehentlich mit einem… (read more)

Ich habe in der Benachrichtigung zu der Funktion "löschen von Nachrichten mit Umschalt+Entf" den Warnhinweis "diese Nachricht nicht mehr anzeigen" versehentlich mit einem Häkchen versehen. Wie kann ich den Warnhinweis wieder anzeigen lassen?

Danke im Voraus für die Hife MB

Asked by mbmoeba 2 hours ago

browser screen on Firefox not the usual one

I have just installed "Opera" browser which I thought would allow me to install an App called "Marine Traffic" onto my computer. It seemed to make changes to my default b… (read more)

I have just installed "Opera" browser which I thought would allow me to install an App called "Marine Traffic" onto my computer. It seemed to make changes to my default browser which is Firefox, so I re-installed Firefox. Now when I click on Firefox it comes up with a search bar but it is not the usual search bar but a largely blank screen with just a search bar in the middle. It does come up with an option at the top for another search session and when I click on that it is the normal Firefox browser screen. Can I get rid of this first strange blank screen with search bar? Mark

Asked by Mark Swan 2 hours ago

host contacted. sending login information

Since today, when I opened TB on my M1 mac, the cursor suddenly started multicolour circling and nothing happened. below the following message comes host contacted. send… (read more)

Since today, when I opened TB on my M1 mac, the cursor suddenly started multicolour circling and nothing happened. below the following message comes host contacted. sending login information Force quit TB but nothing changed. restarted the mac but nothing changed switched off wifi . then the circling stopped and could check, delete old email. the moment wifi is switched on , the cursor starts circling and cannot do anything. i think TB is not connecting to internet. Please help solve the problem

Asked by Vivek Jain 2 hours ago

Firefox doesnt use cache for XHR plain file -> Chrome works fine!

i host diablo_web_simple on my root running nginx when i use chrome it only loads the chunks of diabdat.mpq once -> then loads them from cache when using firefox it al… (read more)

i host diablo_web_simple on my root running nginx when i use chrome it only loads the chunks of diabdat.mpq once -> then loads them from cache when using firefox it always loads the chunks and doesnt use cache -> this results in slower load and less performance

diabdat.mpq = ~270mb chunksize = between 1-7mb combined chunksize of loading game: ~65mb

i already set in about:config browser.cache.check_doc_frequency 2

i also set headers for caching this file in nginx

nothing works pls help

Asked by bhoff1297 2 days ago

Last reply by bhoff1297 2 hours ago