We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problem reinstalling firefox

  • 2 majibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by caysteve

more options

I just uninstalled forefox to sort out a crash problem. Now when trying to re install , I get a message telling me that firefox needs to reboot the system to complete a previous uninstall of firefox.. I have re-booted several times and keep getting the message..

anyone know how to solve this?

Thanks

I just uninstalled forefox to sort out a crash problem. Now when trying to re install , I get a message telling me that firefox needs to reboot the system to complete a previous uninstall of firefox.. I have re-booted several times and keep getting the message.. anyone know how to solve this? Thanks

All Replies (2)

more options

which OS you are using? Before reinstalling remove firefox program folder http://kb.mozillazine.org/Uninstalling_Firefox download and make a clean reinstall of firefox http://www.mozilla.org/en-US/firefox/all.html

more options

Windows 7, and thanks, removing the program folder fixed the issue,.