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Applications not opening automatically

  • 4 majibu
  • 9 wana tatizo hili
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  • Last reply by cvhorie

cvhorie
cvhorie
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I receive and have to open many Word (doc and docx) documents each day. When downloaded, they should open automatically. I have told Option> Applications to use Word (2007) for both types of files. When I click on the link, the Opening *** dialog box comes up. with the option to open with Word (default). I have also clicked "Do it automatically from now on". But it doesn't, this dialog box keeps coming up. How can get the file to open automatically, so by-pass this additional step?

Thank you

I receive and have to open many Word (doc and docx) documents each day. When downloaded, they should open automatically. I have told Option> Applications to use Word (2007) for both types of files. When I click on the link, the Opening *** dialog box comes up. with the option to open with Word (default). I have also clicked "Do it automatically from now on". But it doesn't, this dialog box keeps coming up. How can get the file to open automatically, so by-pass this additional step? Thank you

All Replies (4)

Matt_G
Matt_G
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Hi cvhorie,

You might want to look at the article Preferences not saved. There is a lot of good information on in there they might help you if your pref.js file is having issues.

Hopefully this helps!

cvhorie
cvhorie Mwenye swali
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Matt Thank you for the lead. I found 2 copies of prefs.js, renamed them then restarted Firefox. But the problem is still there.

Any other thoughts?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See also:

cvhorie
cvhorie Mwenye swali
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Thank you. It appears that this is a longstanding bug caused by the way the server and Firefox reads, and misinterprets, the file type. There should be a way for Firefox to read the text of a file name extension and start an appropriate application (automatically), and not rely on more complicated clues which are going wrong.