Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Will FF 4.0 be fixed? I've gone back to 3.6.16

  • 1 jibu
  • 5 wana tatizo hili
  • 3 views
  • Last reply by cor-el

more options

FF 4.0 didn't work for me. My home page "my MSN" was all messed up. I entered a question about it yesterday, but have no replies - - so - I've already gone back to 3.6.16. It was very easy to do. I simply downloaded and ran it. It ran as an update and I'm back to were I was with no problems. It took about 2 minutes and I didn't need to delete version 4.0 or any other files.

FF 4.0 didn't work for me. My home page "my MSN" was all messed up. I entered a question about it yesterday, but have no replies - - so - I've already gone back to 3.6.16. It was very easy to do. I simply downloaded and ran it. It ran as an update and I'm back to were I was with no problems. It took about 2 minutes and I didn't need to delete version 4.0 or any other files.

Modified by PatL

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: