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site no longer working

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  • Last reply by cor-el

gfulwider
gfulwider
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I used to take a daily quiz at Brain Candy. It worked in version 103.0.2 but not in 106.0.5. The site is https://trivia.braincandy.net/?a7ed842e-can-you-get-100-on-this-military-monuments-quiz-

All I get now is a black box instead of a picture and inactive answer boxes Any thoughts?

I used to take a daily quiz at Brain Candy. It worked in version 103.0.2 but not in 106.0.5. The site is https://trivia.braincandy.net/?a7ed842e-can-you-get-100-on-this-military-monuments-quiz- All I get now is a black box instead of a picture and inactive answer boxes Any thoughts?
Attached screenshots

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cor-el
cor-el
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  • Top 10 Contributor
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You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window