Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Bookmarks not syncing with desktop on regular app but they do with beta!

  • 2 majibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by Paul A

Paul A
Paul A
more options

My android bookmarks have never synced with those on my PC ie android won't import any of them. I know about the 5,000 limit but I only have 1,100.

I just installed the android beta version and all the PC bookmarks appear immediately.

What is the problem here and how can I get my PC bookmarks into the Android app?

My android bookmarks have never synced with those on my PC ie android won't import any of them. I know about the 5,000 limit but I only have 1,100. I just installed the android beta version and all the PC bookmarks appear immediately. What is the problem here and how can I get my PC bookmarks into the Android app?

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

Paul A
Paul A Mwenye swali
more options

Thanks for replying but no, I already tried that. I also uninstalled and reinstalled android app and still no desktop bookmarks.

It's bizarre because the beta version I just installed imported them no problem.