Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

downloadhelper 4.1.9 download icon follow on info

  • 1 svar
  • 26 har detta problem
  • 3 visningar
  • Senaste svar av cor-el

more options

an update to trouble shooting info. The one I sent a few minutes ago was when I was trying to revert to a previous version that worked. New trouble shooting is here. down arrow for file capture does not appear but icon shrinks and rotates.

an update to trouble shooting info. The one I sent a few minutes ago was when I was trying to revert to a previous version that worked. New trouble shooting is here. down arrow for file capture does not appear but icon shrinks and rotates.

Alla svar (1)

more options

Try to reset the dwhelper prefs on the about:config page.

To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.
You can use the Filter bar at to top of the about:config page to locate a pref more easily.


There is an update (4.9.2) on the versions page to fix the issue with the drop marker.