Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Duplicate Emails on my webmail

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av Matt

Cherokee Brasher
Cherokee Brasher
more options

I have Earthlink email account. I get my mail thru Thunderbird. I was having problems with duplicate mails on my earthlink webmail. I checked with earthlink support. They told me the problem was that I needed to go to Thunderbird and uncheck "leave messages on server" that will keep the duplicates from coming. I cannot find how to get setting for Thunderbird. When I go to app, it only lets me uninstall, but not modify. What do I do?

I have Earthlink email account. I get my mail thru Thunderbird. I was having problems with duplicate mails on my earthlink webmail. I checked with earthlink support. They told me the problem was that I needed to go to Thunderbird and uncheck "leave messages on server" that will keep the duplicates from coming. I cannot find how to get setting for Thunderbird. When I go to app, it only lets me uninstall, but not modify. What do I do?

Alla svar (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Cherokee Brasher said
What do I do?

Probably not what Earthlink tells you it would appear. That might work with repeat downloads of the inbox on a pop mail account. but most Thunderbird accounts have been setup as the default IMAP in recent years.

Do you have your account set to use POP or IMAP protocols? What type of duplicates are they?

  • Many many repeats of the same thing?
  • Or your entire inbox duplicated?
  • Or something else?