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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Unkown monthly payments - how to cancel it?

j.rohac.st
j.rohac.st
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Hi, from the bank account of my father (age 86) the amount 10,10 € is downloaded to payment with following info:

Account owner: Roháč Ján IBAN SKxxxxxxxxxxxxxxxxxxx Card number: **************** VISA Location WWW.THUNDERBI, US

The payments are named "THUNDERBIRD EMAIL". I suspect he subsribed something by mistake.

Can you help us to identify the purpose of payment and how to cancel it?

Please, if possible send the answer (or CC) to jan@rohac.net, I am his son and he is not very skilled in using computer.

Thank you

Ján Roháč jr.

Hi, from the bank account of my father (age 86) the amount 10,10 € is downloaded to payment with following info: Account owner: Roháč Ján IBAN SKxxxxxxxxxxxxxxxxxxx Card number: **************** VISA Location WWW.THUNDERBI, US The payments are named "THUNDERBIRD EMAIL". I suspect he subsribed something by mistake. Can you help us to identify the purpose of payment and how to cancel it? Please, if possible send the answer (or CC) to jan@rohac.net, I am his son and he is not very skilled in using computer. Thank you Ján Roháč jr.

Krejt Përgjigjet (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Ján, normally the donor would cancel recurring donations using the Donor Portal, as described on the following page:

https://www.thunderbird.net/donate/help/

If there is no record for your father's email address, it might be a scam.

E dobishme?

Bëni një pyetje

Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse nuk keni ende një llogari.